Administrative Assistant - Work for my dad
(2024-12 - 2026-09)
- Handle [number] patient calls per day while maintaining accurate scheduling and courteous customer care.
- Manage patient records, insurance verification, and treatment plan presentation with clear, professional communication.
- Support reception, POS transactions, and cash handling while keeping daily workflow organized and accurate.
- Use Salesforce to track customer interactions and maintain timely follow-up across office communications.
DENTAL ASSISTANT - ADVANCED ENDODONTICS - Renton, WA
(2024-08 - 2024-11)
- Support [number] patient consultations weekly by preparing rooms and assisting during endodontic visits.
- Prepare treatment rooms, instruments, and materials for endodontic procedures with consistent attention to sterilization standards.
- Assist chairside during procedures by anticipating provider needs and maintaining a calm, organized operatory.
- Guide patients through consultations with clear explanations and customer care that supports treatment understanding.
- Maintain patient records in Dentrix and support reception tasks tied to accurate visit documentation.
- Sterilize instruments and organize clinical supplies to keep the operatory prepared between patient visits.
Home Schooling - HOME SCHOOLED MY CHILDREN
(2020-01 - 2024-12)
- Organized daily learning plans, reference materials, and household routines to support consistent follow-through.
- Maintained detailed records for assignments, appointments, and family activities with careful attention to accuracy.
- Communicated clearly with teachers, vendors, and service providers to coordinate schedules and resolve routine questions.
- Supported administrative tasks by answering calls, taking messages, and directing requests to the right person.
ADMINISTRATIVE ASSISTANT / HR ASSISTANT - SIGNATURE RESEARCH - Seattle, WA
(2019-12 - 2020-01)
- Maintained client relationships through clear communication and consistent follow-up across administrative requests.
- Supported HR onboarding by completing new-hire paperwork and coordinating orientation for incoming employees.
- Coordinated directors' schedules, received packages, and organized meetings, trainings, and internal policy updates.
- Contributed entry-level recruitment support and Salesforce-driven administrative follow-up for hiring activities.
CSS ORDER DESK PROCESSOR / DATA ENTRY - COMMITTEE FOR CHILDREN - Seattle, WA
(2019-09 - 2019-12)
- Managed customer database updates and maintained consistent data entry across daily order desk activities.
- Maintained paper documentation and record retention for purchase orders, requests, and client information.
- Filed financial documentation and tracked customer payments with organized, accurate handling of sensitive records.
- Reviewed purchase orders, requests, and final receipts for quality and completeness before processing.
DENTAL ALIGNER SALES REP - CANDID CO. - Seattle, WA
(2019-04 - 2019-09)
- Coordinated daily sales-related administrative tasks while keeping client information current and accessible.
- Presented aligner treatment details clearly, helping customers understand process, expectations, and payment steps.
- Answered inbound and outbound calls, maintained professional conversations, and routed follow-up requests appropriately.
- Recorded customer details accurately and kept records organized for timely access during sales conversations.
- Explained payment options and collected deposits while maintaining accurate cash handling and reconciliation procedures.
ONLINE FASHION STYLIST - NORDSTROM - Seattle, WA
(2018 - 2019)
- Build rapport with shoppers to deliver personalized style recommendations and strengthen customer satisfaction.
CLIENT SALES CONSULT - PAULA'S CHOICE - Seattle, WA
(2017-02 - 2018-06)
- Delivered customer service through clear communication, product guidance, and issue resolution for skincare clients.
- Explained skincare science and ingredient benefits in simple terms to support informed purchasing decisions.
- Used Salesforce to enter daily client data and track sales conversations accurately.
- Resolved product information questions and technical concerns by reviewing relevant details with clients.
- Built rapport with clients through motivational, team-oriented communication that supported a positive sales experience.
Stay At Home Mom - Stay At Home Mom
(2014 - 2017)
- Managed front desk calls, appointments, and patient questions with a calm, professional approach.
- Updated patient information and organized records to support smooth daily office operations.
- Assisted with treatment plan discussions by communicating scheduling and payment details clearly.
- Entered patient information into office systems with attention to detail and confidentiality.
GUEST SERVICES/ FRONT DESK - ROOSEVELT HOTEL - Seattle, WA
(2013-01 - 2014-10)
- Managed guest arrivals and departures at the front desk with professionalism and steady attention to detail.
- Answered phone calls, relayed messages, and directed guests to the appropriate hotel contact or department.
- Maintained accurate guest information and updated reservations to support smooth daily operations.
- Resolved billing questions, verified charges, and explained account details clearly to guests.
RECEPTIONIST / TREATMENT COORDINATOR - EMPIRE DENTAL GROUP and ORTHODONTICS - Burbank, CA
(2013-03 - 2013-06)
- Answered phones, routed messages, and handled switchboard calls for patients and office staff.
- Maintained patient records, filed paperwork, and organized documents for efficient front office access.
- Tracked appointments and followed up with patients to support schedule continuity and treatment coordination.
BARISTA - STARBUCKS - Denver, CO
(2012-03 - 2013-03)
FRONT DESK - BALLY'S TOTAL FITNESS - Denver, CO
(2011-12 - 2012-02)
- Prepared emails and invoices while supporting payment processing through POS and cash handling tasks.
- Contacted insurance carriers and medical offices for patients, and assisted the operational manager with marketing events.
- Maintained customer information databases and kept paper documentation current and accessible.
- Stocked retail and marketing materials while keeping display areas clean, organized, and ready for customers.
- Built complex marketing displays that supported sales presentation and in-store promotion efforts.
- Balanced financial documentation with customer payments each day and resolved discrepancies with coworkers.
- Supported coworkers in resolving customer issues while maintaining accurate records and service flow.
SPECIALIST - APPLE - Seattle, WA
(2010-10 - 2011-10)
- Maintained customer information databases and kept paper documentation current and accessible.
- Stocked retail and marketing materials while keeping display areas clean, organized, and ready for customers.
- Built complex marketing displays that supported sales presentation and in-store promotion efforts.
- Balanced financial documentation with customer payments each day and resolved discrepancies with coworkers.
- Supported coworkers in resolving customer issues while maintaining accurate records and service flow.
