Hannah Barham

Tutoring Spanish and English for over 4 years. As a native English speaker I always had a fascination in learning Spanish, so I made it my minor in college. After receiving my bachelor's in Biology with my Spanish minor I realized my true passion is for language tutoring.

Since then I have taught many people Spanish/English and have even launched my own business, Habla con Hannah. I know how to approach learning Spanish from a non-native Spanish learner's perspective and have learned what works for non-native English speakers as well.

EXPERIENCE 

Dish Network

Customer Experience Operator

July 2022 - May 2023

• Manage customer account information through inbound calls
• Securing sales by appealing to customers interests
• Identify current and possible future issues to assure quality in customer experience
• Empathize with customers and work with them to figure out the best course of action for their situation
• Keep personal account information secure
• Identify/Report scams and fraudulent activity

St. Matthews Rec Center

Front Desk Receptionist

January 2022 - May 2022

• Handle customer questions and concerns
• Ensure increase of sales for packages offered by promoting facility 
• Developing new ideas and programs to increase quality of the company
• Usage of Microsoft Office and Google Doc to create flyers, handbooks, etc. 
• answer phone calls and send emails
• Filing paperwork

Dollar General

Store Associate

June 2018 - December 2020

• Handling Cash, scanning, and bagging groceries 
• Greeting customers and Ensuring top of the line service
• Returning items, taking out trash, and tidying the store
• Making sure the area is clean at all times

SKILLS

Personal Skills Include Being

·Bilingual (Spanish and English)

· Detail-oriented

. Multi-tasking

. Enthusiastic

· Team player

EDUCATION

Rowan University

Bachelor of Biological Science with Spanish Minor, 3.3 GPA