Hannah Chen

Marriage and Family Therapist Trainee at Pacific Clinics (2025-08 – 2026-05)

Provided school-based and community mental health services to children, adolescents, and families under the supervision of a licensed therapist, supporting emotional regulation, coping skills, behavioral concerns, school adjustment, family communication, and client engagement.
Supported intake, reassessment, and treatment planning services by gathering client and caregiver information, reviewing presenting concerns, identifying service needs, and completing required clinical measures under supervision.
Completed LA County DMH clinical documentation, including progress notes, treatment plans, reassessments, safety plans, and other required documents in accordance with agency and county standards.
Collaborated with caregivers, school personnel, case managers, psychiatrists, and multidisciplinary treatment team members to coordinate care, monitor safety concerns, support service transitions, and connect clients and families to appropriate resources.
Provided bilingual support in Mandarin and English to increase client and caregiver understanding, engagement, and access to culturally responsive mental health services.

Marriage and Family Therapist Trainee at Diamond Ranch High School (2025-01 – 2025-05)

Provided school-based mental health support to high school students under the supervision of a licensed clinician, addressing emotional distress, academic stress, peer conflict, coping skills, and social-emotional functioning.
Supported students in developing coping strategies, emotional regulation skills, mindfulness skills, problem-solving skills, and help-seeking behaviors to improve school functioning and overall well-being.
Assisted with crisis response by providing immediate emotional support, assessing student needs, following school protocols, and connecting students with appropriate school-based and community resources.
Helped organize and facilitate psychoeducational workshops on stress management, self-care, mindfulness, and social-emotional wellness to promote student resilience and mental health awareness.
Collaborated with school staff and support personnel to identify student concerns, promote engagement, and support appropriate referrals when additional services were needed.

Office Clerk at Taipei Economic and Cultural Office in Los Angeles (2021-02 – 2022-02)

Processed passport and entry certificate applications with strong attention to confidentiality, accuracy, detail, and compliance with established administrative procedures.
Reviewed and verified applicant information and documentation to reduce errors, prevent processing delays, and maintain quality control.
Provided bilingual Mandarin-English customer service to diverse applicants by explaining procedures, answering inquiries, and supporting individuals through complex documentation processes.
Maintained professionalism, discretion, and cultural sensitivity when working with confidential personal information and high-volume public service needs.

Translator/Administrative Associate at East Los Angeles College (2018-08 – 2020-03)

Provided Mandarin-English translation and administrative support to students, faculty, and staff in a high-volume college office environment.
Assisted students with scheduling, appointments, front-desk support, phone inquiries, resource navigation, and general campus support services.
Maintained calendars, filing systems, office records, and daily administrative operations to support efficient department functioning.
Communicated clearly with students and staff from diverse cultural and linguistic backgrounds, strengthening accessibility and service delivery.

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