Waitress - Ooi Japenese Restaurant - Clovis CA
(2020-03 - 2020-11)
- Served amazing quality sushi rolls and various Japanese dishes.
- Facilitated positive dining experiences by promptly addressing guest requests, communicating menu knowledge, and ensuring timely delivery of orders.
- Welcomed each guest with a smile and encouraged the best service possible from other staff.
- Guided guests through menu selections, offered insightful recommendations, and supported upselling efforts to enhance guest satisfaction and restaurant revenue.
- Cleaned the facility in a timely manner to keep the restaurant comfortable for each guest.
Child & Youth Worker - Serenity Group Homes - Fresno CA
(2021-01 - 2022-02)
- Took every shift and was flexible with my hours.
- Supported youth development and well-being by facilitating group activities, maintaining positive relationships, and collaborating with colleagues to foster a safe, nurturing environment.
- Got the residents up in the morning, got them ready for school, and made a nutritious breakfast for them.
- Created a healthy environment for each child to prosper.
- Cleaned the house, did inventory, and signed out after each shift.
Cashier & Customer Service - Walgreens - Fresno, CA
(2022-04 - 2022-12)
- Welcomed customers in with a friendly greeting, and told them to let me know if they need help finding anything.
- Processed transactions efficiently at the register, accurately handling payments, issuing receipts, and managing cash drawers while maintaining a high standard of customer service.
- Resolved customer inquiries at the counter and over the phone, addressing issues related to product availability, returns, and store policies to ensure a smooth and positive shopping experience.
Front Desk - Xlanes - Fresno CA
(2023-02 - 2023-10)
- Worked front desk, assigned pool tables and managed the wait lists of the various activities such as bowling lanes, pool, and karaoke.
- Kept workspace clean and tidy, trained new staff, and was flexible with my work hours. If a coworker called out unexpected, I was willing to take their shift.
- Streamlined guest check-in processes by utilizing electronic reservation systems, efficiently handling high-volume crowds and ensuring prompt service for all recreational activities.