Hannah Gifford

Greeting customers Cash handling Making customer connections

Barista at Starbucks (2025-08 – 2026-04)

• Greeting customers
• Cash handling
• Making customer connections
• Making drinks to standard
• Maintaining a clean store & bar area
• Handling customer complaints

Server/Host at Soda Pops (2024-03 – 2024-09)

• Greeting customers: welcoming guests as they arrive, making them feel comfortable and ready to enjoy their meal
• Taking orders
• Listening to customers
• Managing payments
• Maintaining cleanliness
• Handling complaints

Warehouse Returns at Amazon (2022-09 – 2024-01)

Evaluating returned products, deciding whether they can be processed for returned or recycled. This requires using customer service skills.

Barista at Scooters Coffee (2021-02 – 2021-12)

• Cash handling
• Taking orders
• Working drive-thru
• Customer service
• Making drinks to recipe
• Maintaining a clean shop
• Solving problems
• Stocking all products

General Education courses – Redlands Community College

Pharmacy Technician Certification courses – Oklahoma City Community College