Executive Assistant / Appointment Setter - Health Insurance Agency - Tampa, Florida
(2026-02 - 2026-04)
- Prequalified individuals for private medically underwritten health insurance plans.
- Conducted warm and cold calls and text outreach to prospective clients.
- Utilized CRM and communication platforms including Ringy, VanillaSoft, and OnlySales to manage leads and client interactions.
- Scheduled appointments between prospective clients and licensed insurance agents.
- Provided customer service support by answering questions regarding clients' current insurance plans and coverage options.
- Maintained accurate records of client communication, follow-ups, and appointment scheduling.
- Demonstrated strong communication, organization, and multitasking skills in a fast-paced sales environment.
Ophthalmic Technician – Glaucoma Department - Cincinnati Eye Institute - Blue Ash, Ohio
(2023-04 - 2025-02)
- Greeted and prepared patients for examinations and procedures.
- Conducted visual acuity testing and measured intraocular pressure.
- Administered numbing and dilating eye drops under physician supervision.
- Performed peripheral vision and eye mobility testing.
- Assisted with post-surgical patient care, including removal of surgical patches.
- Captured diagnostic images of the optic nerve and retina.
- Maintained accurate patient records while ensuring a positive patient experience.
- Worked collaboratively with physicians and clinical staff in a fast-paced medical environment.
Nanny / Household Manager - Private Family - Tampa, Florida
(2025-03 - 2026-01)
- Managed daily schedules and routines for children in a busy household.
- Safely drove children to and from school, extracurricular activities, and appointments.
- Prepared breakfast, lunch, and dinner while accommodating household preferences and routines.
- Completed daily household tasks including dishes, laundry, and organization.
- Served as a household manager by maintaining structure, assisting with scheduling, and supporting overall household operations.
- Provided attentive childcare while creating a safe, positive, and supportive environment for the children.
- Maintained strong communication with parents regarding schedules, activities, and daily updates.
Babysitter / Childcare Provider - Family Members & Friends - Alexandria, Kentucky
(2017-08 - 2021-08)
- Provided safe, attentive childcare for children of various ages.
- Prepared healthy meals and snacks while maintaining organized schedules.
- Assisted children with homework, educational activities, and skill development.
- Planned engaging activities including games, reading, and storytelling.
- Transported children to school, appointments, and extracurricular activities.
- Performed light housekeeping and maintained a clean, safe environment.
- Built positive relationships with both children and guardians through strong communication and reliability.
