Hannah_jyc_w
House Manager
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About
Driven and adaptable professional with extensive experience in administrative support, bookkeeping, and operational coordination. Proven track record of managing master schedules, executing logistics, and handling sensitive information with strict discretion. Highly proficient in modern technology systems, multi-tasking, and problem-solving in fast-paced environments. Brings strong interpersonal skills and a dedicated work ethic to a dynamic business career
Experience
House Manager - Privately-Employed - Fort Mill, SC
(2025)
- Operations Coordination: Directed day-to-day household operations by managing complex master calendars, appointments, and transportation logistics, ensuring the seamless execution of changing priorities.
- Vendor Management: Supervised relationships with 20 third-party contractors and service providers, tracking schedules and deliverables to guarantee projects finished on time and to specifications.
- Discretion & Compliance: Maintained strict confidentiality while handling sensitive personal, financial, and medical records with absolute professionalism.
- Problem-Solving: Proactively resolved scheduling conflicts and operational challenges through clear communication and strategic planning.
Nail Technician - Self-Employed - Ballantyne, NC
(2023 - 2024)
- Business Operations: Managed all aspects of running an independent client-based nail care business,
- Financial Management: bookkeeping, inventory analysis, and record-keeping.
- Digital Marketing: Built an online presence by leveraging social media platforms—such as Instagram Reels, TikTok, CapCut, and photo editing tools—to target specific audiences.
- Client Relations: Drove genuine customer satisfaction while navigating delicate social situations and delivering professional care.
Nanny; Special Needs Childcare Professional - Private in-home - Fort Mill, SC
(2019 - 2022)
- Dynamic Scheduling: Balanced an active calendar of activities for three separate schedules, navigating conflicts to ensure maximum time efficiency for a family with three children (ages 2, 4, and 6).
- Adaptability & Crisis Management: Acclimated quickly to unpredictable situations—including special needs childcare—maintaining a calm demeanor and quick decision-making under pressure.
Contract Administrative Assistant - Pain Medicine Specialists of Fort Mill - Fort Mill, SC
(2018 - 2018)
- Office Transition & Data Entry: Aided an administrative office relocation by handling billing, coding, and data entry for over 200 patient files.
- Document Processing: Streamlined legal paperwork processing, payroll, medical insurance billing, and equipment inventory tracking.
- Database and Project Management: Quickly adapted to unfamiliar medical records databases to capture data, format legal documents, and manage a high-volume center while organizing teams for procedures.
- Call Management: Managed a high-volume call center environment, answering inquiries from customers and insurance companies while logging and categorizing patient records using professional medical terminology.
In-Home Full Time Caretaker - Personal - Fort Mill, SC
(2016 - 2022)
- Specialized Patient Care: Provided attentive, detail-oriented in-home care for a patient with a neuro-degenerative disease, assisting with limited mobility and slowed motor functions.
- Multifunctional Management: Acted as house manager handling nutrition management, home organization, scheduling, and bookkeeping.
- Specialized Collaboration: Mastered medical terminology and processes through direct coordination with specialized health care experts, including physical therapists, massage therapists, and acupuncturists.
Equine Caretaker/Assistant Barn Co-ordinator - Blue Wave Stables - Indian Land, SC
(2011 - 2017)
- Livestock & Schedule Management: Provided detailed care, nutrient management, and overlapping event scheduling for over 25 horses.
- Event Operations: Organized professional events and commercial boarding operations while coordinating public communications.
- Leadership: Promoted to a leadership role overseeing employee task designation and schedule rotations to optimize operational efficiency.
Education
B.S - Business Administration, Accounting and Finance Management - Winthrop (2027)
Associates - General Business Studies - Midlands Technical College
Manicurist - Avalon Cosmetic Arts Institute of Charlotte (2024-03 - 2024-04)
Class of 2020 - Online Highschool (2020)


