Hannah Lee

Motivated aspiring Frontend Developer with experience troubleshooting user issues and supporting digital systems. Currently building hands-on development skills through self-study and personal projects using HTML, CSS, and JavaScript. Created a personal website to apply and document frontend concepts, while also exploring technical environments through home lab projects involving Windows Server, Linux, virtualization, and Docker.

Experienced in collaborating with teams to identify issues, validate functionality, and improve workflows. Seeking an opportunity to grow as a Frontend Developer and contribute to building clean, user-focused web applications.

Photography Coordinator → Lead Vetting Specialist - CoStar Group - Homes.com - Richmond, VA

(2024-09 - 2025-07)

• Scheduled and coordinated 3D virtual tours for Homes.com agents using internal CRM tools
• Reported software bugs and workflow issues to engineering through internal ticketing
• Participated in testing and providing feedback on new self-booking platform features
• Resolved basic access, scheduling, and usage issues for agents and photographers
• Managed and updated 3D scan files and listing information as needed

Teller - Wells Fargo Bank - Richmond, VA

(2024-02 - 2024-09)

• Processed deposits, withdrawals, transfers, and financial transactions with high accuracy
• Assisted customers with mobile banking login issues, password resets, and device authentication
• Troubleshot basic access issues and guided users through the app interface
• Identified potential fraud indicators and followed verification/identity procedures
• Communicated clearly in a fast-paced, high-volume environment while resolving issues independently

Email Developer Intern - Merkle Inc. - Little Rock, AR

(2016-02 - 2016-08)

• Built HTML/CSS email templates and customized layouts
• Used Email on Acid, Litmus, and ExactTarget for testing and QA
• Ensured compatibility across devices and major email clients
• Collaborated with designers and marketing teams to meet branding requirements
• Strengthened foundational development skills through clean code and troubleshooting

Bachelor of Science - Information Science - University of Arkansas at Little Rock