Hannah Moon

Resourceful Communications & Operations professional with 10+ years of experience driving cross-functional project execution, stakeholder engagement, and workflow optimization in diverse industries. Demonstrated success leading public relations campaigns, garnering consumer loyalty, and delivering zero-error compliance briefs for 40+ clients. Combines advanced analytical skills with trilingual capabilities to protect brand reputation and reduce the complexities of navigating global communications.

PROJECT MANAGER - ECHG - Red Oak, USA

(2025-04)

• Leads end-to-end market research and technical feasibility analysis for cross-cultural and multilingual initiatives, delivering entry strategies for 5+ brands.
• Supports cross-functional teams with data collection and benchmarking to inform global concept development and project configuration in diverse cultural markets.
• Advises on the implementation of AI-enabled tools to enhance reporting processes and successfully improve multilingual communication and translation, cutting content efficiency by 25%.
• Owns the technical delivery of projects by managing stakeholder meetings and site visits via Asana, while maintaining version-controlled archives for all project materials.

OPERATIONS MANAGER - KMPLLC - Dallas, USA

(2020-01 - 2025-04)

• Directed operations and logistics for 2 full-time businesses, engineering enhanced workflows that drove overall efficiency up by 15%.
• Orchestrated high-profile client visits, partner relations, and tenant transactions, focusing on delivering a seamless, service-oriented experience consistent with the organization's mission.
• Facilitated seamless collaboration across hybrid and remote teams by managing video conferencing tools, troubleshooting technical platform issues in real time, and organizing complex meeting schedules under tight deadlines.
• Managed multi-tiered administrative functions, including hiring and onboarding workflows, 6-figure budget tracking, and detailed end-to-end travel and large-scale event logistics for groups of 30+ individuals.

EXECUTIVE ASSISTANT TO CHIEF EXECUTIVE OFFICER - BD Management - Dallas, USA

(2014-11 - 2019-12)

• Initiated the implementation of new management software, modernizing office processes and improving record-keeping accuracy for a portfolio of 40+ clients.
• Engineered a structured professional calendar for the executive, including high-volume scheduling for all business matters, travel planning, and competing business priorities.
• Produced detailed weekly reports for 40+ clients to measure contract compliance with brand partnerships and promote a fast-paced, customer-focused, and solutions-oriented environment.

TALENT MANAGEMENT & PUBLICITY COORDINATOR - Zavitson Music Group - Nashville, USA

(2014-01 - 2014-10)

• Spearheaded strategic marketing and public relations campaigns, including drafting comprehensive media kits and implementing an active crisis management plan for a major 30-city tour.
• Monitored daily public relations activities, tracked pressing media inquiries, and compiled online press databases for 3 high-profile artists and multiple brand partners.
• Drove a 30% increase in online engagement and digital media presence within a two-month period by collaborating with a team of 6 interns and 3 executives on a targeted album launch campaign.

COMMUNITY EVENTS STUDENT COORDINATOR - Belmont University - Nashville, USA

(2011-08 - 2014-05)

• Provided critical administrative support to the Mike Curb College Events Project Manager, coordinating logistics, scheduling, and local/interstate lodging needs for volunteer teams ranging from 20 to 75 personnel per event.
• Conducted comprehensive post-event evaluations for all major events to ensure quality assurance, operational benchmarks, and strict brand alignment for corporate sponsors, partners, and vendors.
• Assisted with complex calendar logistics and provided in-person talent management for 20+ major high-profile industry events, including the Grammy Awards, Sundance Film Festival, and CMA Awards.

Bachelor of Arts - Critical Languages & International Studies - Korean, French, Localization & Translation - University of Texas at Arlington (2025-05)

Certificate - International Marketing & Communications - Edinburgh Napier University (2017-08)

BBA - Music Business - Belmont University (2014-05)