Hannah Rose

Resourceful, detail-oriented, and highly autonomous professional with extensive experience managing time-sensitive operations and logistics. Proven track record of working independently in fast-paced, dynamic environments to solve complex problems under minimal supervision. Adept at mastering new digital tools, maintaining meticulous documentation, and communicating effectively across distributed teams.

Transportation Team Supervisor at Vail Resorts (2024-10 – Present)

• Independently managed and audited complex operational data, including route allocations, departure times, and workforce schedules for a high-volume transportation network
• Partnered in the successful deployment and execution of a new digital vehicle status tracking system to improve operational efficiency and safety compliance
• Authored comprehensive quarterly operational plans, directly aligning scheduling assignments with shifting demand and data-driven insights
• Onboarded and trained incoming staff on technical workflows, safety compliance, and performance standards, establishing a supportive and accountable team culture

Travel Agent at Archer Travel Group (2024-12 – Present)

• Researched and presented best possible itinerary options for clients to choose from including flights, hotels, activities, and food options
• Mastered multi-project management by coordinating travel logistics, updating clients with reservation confirmations, and maintaining pristine digital records
• Provided high-level administrative and operational support, serving as the primary liaison between clients and external vendors

Collections Agent at Harley Davidson Financial Services (2018-06 – 2018-08)

• Maintained meticulous account records, payment histories, and sensitive data for a high volume of client portfolios
• Conducted professional phone consultations to deliver complex account data, discuss legal and financial parameters, and structure customized payment plans
• Strictly followed FDCPA regulations and internal privacy protocols to ensure secure handling of sensitive financial data and maintain company compliance standards

B.A. in Civic and Economic Thought and Leadership – Arizona State University (2020)