Hannah Rose

Accurately pick orders for customers, sort items by code/ size/ type, assist in-store customers, assist co-workers with various tasks to keep online orders processing and dispensing to customers accurately and timely

Digital Shopper - Walmart

(2026-03)

• Accurately pick orders for customers, sort items by code/ size/ type, assist in-store customers, assist co-workers with various tasks to keep online orders processing and dispensing to customers accurately and timely

Customer Experience Specialist/Cashier - Spirit Halloween

(2025-08 - 2025-11)

• Build store shelves and walls, unload and sort merchandise, stock store with merchandise, assist customers with purchases, counting/ handling cash, breakdown store, pack up left over merchandise to be shipped back to warehouse

Package Handler - FedEx

(2025-03 - 2025-12)

• Locate, sort, and load freight to appropriate trucks for delivery drivers. Lifting from less than one pound to over 100 pounds. Load packages in sequential order for optimal delivering

Customer Service Representative - Concentrix

(2024-08 - 2024-12)

• Assist inbound callers/customers with issues regarding bills and accounts, order desired products and services, team work

Warehouse Worker - Target Distribution Center

(2024-03 - 2024-08)

• Process and load freight, build pallets, teamwork, team member building

Customer Service Trainer - VXI Global Solutions

(2020-08 - 2021-05)

• 9 months training experience, new hire virtual training for 20-25 people, managing those people, teaching use of virtual tools, navigating tools while holding conversation, verbal delivery of information, team building and leadership

Warehouse Worker - Target Distribution Center

(2019-09 - 2020-08)

• Process and receive freight, build pallets, teamwork, team member building

Customer Service Representative - Autozone

(2019-04 - 2019-09)

• Customer service, sales, product stocking and knowledge, parts delivery

Customer Service & Sales Specialists/ QA - Conduent Service Solutions

(2017-03 - 2018-12)

• 9 months experience as a customer service and sales representative, servicing customers, addressing concerns and needs, team lead, assisting team members in chat, assisting direct supervisor, peer to peer development
• 9 months quality analyst, evaluate recorded calls, provide feedback to specialists, development of specialists and teams, assist supervisors in team development, assist trainers in transition from training to production
• 3 months training experience, new hire virtual training for 20-25 people, as well as, managing those people, use of virtual tools, navigating tools while holding conversation, verbal delivery of information, team building and leadership