Senior Regulatory Compliance Specialist - Accreditation Association for Ambulatory Health Care (AAAHC) - Deerfield, IL
(2026-04)
Promoted to lead expanded Medicare Deemed Status and state-program responsibilities, including complex survey follow-up and regulatory reporting.
- Coordinate Immediate Jeopardy/Immediate Threat to Life notifications and condition-level survey matters requiring time-sensitive communication with CMS, state agencies, surveyors, and organizations.
- Lead quarterly audits of 30+ Medicare Deemed Status records to assess process adherence, turnaround times, and reporting compliance.
- Build internal tools and performance reporting to identify workflow gaps and support improvements across Medicare Deemed Status operations.
- Serve as a key Medicare Deemed Status resource for surveyors, organizations, and internal teams, resolving complex questions involving survey requirements and accreditation processes.
Regulatory Compliance Specialist - Accreditation Association for Ambulatory Health Care (AAAHC) - Deerfield, IL
(2023-07 - 2026-04)
- Efficiently deliver standard monthly reports as required by Federal and State agreements, i.e., California, New York, CMS. Ensuring 100% timely and accurate submissions.
- Supported post-survey activities, including plan of correction review, objection review, committee preparation, accreditation decisions, and required reporting to CMS and state agencies.
- Developed process tools, forms, and workflow guidance to improve consistency across Medicare Deemed Status and state reporting activities.
- Supported the implementation of 1095 Engage through system testing, data migration, workflow development, and training for staff, surveyors, and organizations.
Account Representative II - Accreditation Association for Ambulatory Health Care (AAAHC) - Deerfield, IL
(2023-04 - 2023-07)
- Reviewed and analyzed 5-10 survey reports monthly for accuracy, completeness, and consistency, supporting the accreditation decision-making process.
- Served as staff liaison for two AAAHC governance committees; coordinated monthly meetings, prepared materials, documented minutes, and supported committee follow-up.
- Managed client inquiries throughout the accreditation process, resolving issues and coordinating with internal teams to support timely survey progression.
Account Representative I - Accreditation Association for Ambulatory Health Care (AAAHC) - Deerfield, IL
(2022-07 - 2023-04)
- Supported deliverables for federal contracts with HRSA, U.S. Coast Guard, Federal Bureau of Prisons, and CMS.
- Analyzed 20-25 client applications monthly to determine scope, identify missing or conflicting information, and support accurate surveyor assignment.
- Partnered with client organization and internal teams to resolve application issues, obtain required documentation, and keep surveys moving toward scheduling.
Patient Access Specialist I - Rush University Medical Center - Chicago, IL
(2020-12 - 2022-07)
- Successfully handled 100+ clinical and non-clinical calls daily for four departments: Rheumatology, Podiatry, Allergy, Physical Medicine & Rehab – ensuring prompt and accurate service delivery.
- Prioritized and executed accurate patient scheduling within established guidelines, expertly managing messages with standardized templates and routing clinical inquiries to the appropriate RN, clinical, or administrative channels, all while maintaining clean patient registrations.
