Front Desk Clerk - Quality Inn - Lockport, NY
(2023-09 - 2024-09)
- Oversaw daily hotel operations to ensure high guest satisfaction and efficient service.
- Managed budgets, staffing, and revenue to improve profitability and control costs.
- Supervised and trained staff to maintain service standards and positive guest experiences.
Front Desk Clerk - Caravan Hotel - Niagara Falls, NY
(2022-07 - 2023-08)
- Managed guest check-in and check-out processes while delivering professional, customer-focused service.
- Handled reservations, payments, and inquiries accurately to ensure smooth front desk operations.
- Resolved guest concerns promptly to maintain satisfaction and support positive reviews.
Volunteer Staff - Buffalo Niagara Waterkeeper - Buffalo, NY
(2023-05 - 2023-09)
- Selected for an environmental leadership and STEM program focused on addressing local sustainability challenges.
- Collaborated with environmental professionals to support community outreach and stewardship initiatives.
- Developed leadership, communication, and advocacy skills through hands-on environmental justice work.
Soccer Coach - Niagara Pal - Niagara Falls, NY
(2023-03 - 2024-05)
- Organized and facilitated weekly practices and collaborated with other coaches to run drills.
- Coached a team of 12 children ages 7–9, focusing on skill development, teamwork, and sportsmanship.
- Established a positive team environment, helping players build confidence on and off the field.
