Patient Care Technician - DaVita Kidney Care (Dialysis Center) - Columbus, OH
(2023-08)
- Assisted with transferring patients in and out of beds or wheelchairs
- Monitored vital signs and reported any abnormalities to the nursing staff
- Administered medications under the supervision of a registered nurse
- Performed phlebotomy procedures to collect blood samples for laboratory testing
- Prepared and maintained patient rooms by ensuring cleanliness and stocking necessary supplies
- Assisted in the implementation of patient care plans as directed by healthcare professionals
- Documented patient information accurately and timely in electronic medical records system
- Responded promptly to call lights and requests for assistance from patients
- Collaborated with interdisciplinary healthcare team members to provide comprehensive care for patients
- Ensured compliance with infection control protocols during all patient interactions
- Supported patients' emotional well-being through active listening and compassionate communication
- Provided comfort measures such as positioning pillows, blankets, or adjusting room temperature as needed
- Maintained confidentiality of patient information at all times
- Participated in ongoing training programs to enhance knowledge of medical terminology, procedures, and equipment usage
- Contributed to a positive work environment by fostering teamwork among colleagues
- Followed established protocols when handling hazardous materials or biohazard waste
- Closely monitored patients' condition post-surgery or after medical interventions
- Supported patients with activities of daily living, including dressing, toileting, and ambulation
Home Health Care Aide - Simms Home Care And Behavioral Health Services - Columbus, OH
(2022-08 - 2024-05)
- Provided compassionate and personalized care to elderly and disabled clients in their homes
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and medication management
- Monitored vital signs and reported any changes or concerns to healthcare professionals
- Implemented individualized care plans developed by nurses or physicians
- Prepared nutritious meals according to dietary restrictions and assisted with feeding when necessary
- Managed household tasks such as light housekeeping, laundry, and grocery shopping for clients
- Provided companionship and emotional support to alleviate feelings of loneliness or isolation
- Maintained accurate documentation of client care activities, including daily progress notes and incident reports
- Attended training sessions on topics such as infection control protocols, emergency response procedures, and patient rights advocacy
- Demonstrated empathy towards clients' emotional well-being while maintaining professional boundaries
- Promoted independence by encouraging self-care activities whenever possible
- Closely monitored changes in client behavior or health status that may indicate the need for medical intervention
- Ensured proper hygiene practices by assisting with bathing, oral care, and toileting needs
- Administered first aid as needed for minor injuries or accidents that occurred during caregiving duties
- Promoted a positive atmosphere by engaging in meaningful conversations and activities with clients
Sales Representative - Blue Raven Solar - Columbus, OH
(2022-02 - 2023-11)
My duty's at blue raven solar included but not limited to traveling to assisted areas to book appointments/sale the company's products as answering any questions that customers my have had re-guarding the products I was pitching
- Built strong relationships with key decision-makers within target accounts through regular communication and follow-up
- Utilized data analytics tools to identify patterns and trends within the sales pipeline for strategic decision-making
- Greeted and welcomed guests in a professional and friendly manner, ensuring a positive first impression
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and providing accurate information
- Scheduled appointments for clients using an online booking system, effectively managing calendars and availability
- Maintained an organized reception area, ensuring cleanliness and tidiness at all times
Customer Service Representative - Gerber Life - Columbus, OH
(2020-07 - 2021-09)
My duty's at Ferber life was taking in inbound calls from costumers and helping them with their questions they were confused or had trouble with and solving any issues that they had with the company
- Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
- Built rapport with customers through active listening, empathy, and personalized interactions
- Demonstrated strong product knowledge to effectively answer customer questions and provide accurate information
- Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
- Assisted in training new hires by sharing best practices, providing guidance, and offering support during their onboarding process
DSP (Direct Support Professional) - ViaQuest - Grove City, OH
(2017-09 - 2020-06)
I have the credentials as a (DSP) I've Provided support with activities of daily living, such as medication administration, mobility assistance, wound care, and accessing food I've completed documents for individuals with behavioral issues prepared meals for them. As well as training new employees for their position as well as Providing emotional support Teaching life skills, such as self-care skills
- assisted residents with reading,writing,speech
- Fostered strong relationships with parents/guardians through regular communication regarding student progress, goals, and accommodations
- Differentiated instruction to accommodate diverse learning styles and abilities of students with disabilities
Environmental Services - OhioHealth - Columbus, OH
(2018-01 - 2019-08)
I helped patients Around the hospital. Cleaned rooms of the patients took out trash for them wiped down areas that needed sanitized. Answer patients calls for assistants
- Performed daily cleaning and maintenance tasks to ensure a clean and safe environment for staff and visitors
- Managed inventory of cleaning supplies, restocking as needed to maintain adequate levels
- Collaborated with team members to develop a rotating schedule for deep cleaning tasks
- Operated various custodial equipment, such as vacuum cleaners, floor buffers, and carpet extractors
- Trained new custodial staff on proper cleaning techniques and safety protocols
- Assisted in the setup and breakdown of events held within the facility
- Performed routine inspections to identify areas in need of repair or maintenance
