Hassanah Khalifa

Authorized to work in the US for any employer. Willing to relocate: Anywhere

Gate Agent - Envoy Air - Greensboro, NC

(2025-04)

IT Service Desk Analyst II - HCTec

(2024-01 - 2025-02)

• working for different campaigns
• troubleshooting
• removing into devices
• handling tickets

Bartender/Server - 913 Whiskey Bar & Southern Kitchen - Greensboro, NC

(2022-05 - 2023-12)

• learning the drink menu
• serving customers
• splitting out tips
• collecting cash and card payments
• cleaning up the bar after hours

IT Help Desk Analyst - Webhelp EE - Remote

(2021-04 - 2023-11)

Guest Relations Manager - Furnitureland South, Inc. - Jamestown, NC

(2015-02 - 2017-06)

• Monitor guest satisfaction throughout their visit.
• Address complaints or concerns promptly and effectively
• Communicate guest preferences and feedback to relevant staff.
• Provide information about local attractions, services, and facilities.
• Providing a premium, highly personalized, and attentive level of administrative support

Bachelor of Science - Psychology - NCAT (2019-08 - 2023-05)

High school diploma or GED