Receptionist at Chartwell Carrington Place (2021-02 – 2026-03)
- Managed front desk operations, greeting residents, families, and visitors in a professional and friendly manner
- Answered and directed high-volume phone calls while maintaining a calm and organized environment
- Scheduled appointments and handled administrative tasks such as filing, data entry, and email communication
- Assisted staff and management with daily operations and problem solving
- Maintained confidentiality and handled sensitive information with care
Server at Chartwell Carrington Place (2017-07 – 2021-02)
- Provided friendly and attentive dining service to residents.
- Took orders, served meals, and ensured dietary needs and preferences were followed
- Built positive relationships with residents, creating a warm and welcoming environment
- Worked efficiently during busy meal times while maintaining a high level of care and patience
- Collaborated with kitchen and staff to ensure smooth service
Server at Chartwell Churchill House (2018-04 – 2018-08)
- Delivered quality dining service while prioritizing resident comfort and satisfaction
- Assisted residents with menu choices and accommodated special requests
- Maintained cleanliness and organization of dining areas
- Handled multiple tables and responsibilities in a fast-paced environment
- Provided compassionate and respectful service to seniors
Barista at Starbucks (2019-04 – 2019-11)
- Provided customer service and support in a fast-paced environment.
- Handled transactions, inquiries, and day-to-day responsibilities efficiently
- Built positive relationships with customers and coworkers.
Retail Clerk at Value Village (2017-01 – 2017-04)
- Sorted, organized, and displayed clothing to maintain a clean and appealing sales floor
- Processed donations efficiently and assisted customers with drop-offs
- Operated cash register, handled transactions, and provided customer service
- Made store-wide announcements over the intercom when needed
- Assisted with closing duties, including cleaning, organizing, and securing the store
- Helped customers find items and ensured a positive shopping experience
