Hayley Beam

Having managed multiple Airbnb properties for the past five years, I have developed a deep love and passion for the vacation rental industry and the unique challenges it presents. I am well-versed in optimizing property listings, coordinating bookings, and ensuring seamless check-ins and check-outs. My attention to detail and strong organizational skills have consistently resulted in positive guest reviews and acquired more clientele.

Property Management - Duck Creek Cleaning Services

(2020-04 - 2025-01)

• Process reservations using airbnb/ Vrbo.
• Created and tracked invoices/ Inventory Via FreshBooks and Square.
• Ensuring guest satisfaction, and overseeing cleaning and maintenance.
• Collaborate with property owners to align on strategic goals and performance metrics.
• Cleaning & turnover coordination.
• Oversaw equipment inventory and cleaning supplies/ created itemized reports on project tasks to establish invoice pricing for management
• Conflict Resolution and problem solving.
• Promptly answering guest inquiries about property availability, rates, and amenities.
• Providing check-in instructions, local recommendations, and property details to guests via email.
• Addressing guest questions, concerns, and requests related to their stay.

Cedar High School (2016-08 - 2019-05)

Dental Assistant - PDA Of Southern Utah (2023-02 - 2024-05)