Hazel Valzado

Business Administration graduate with experience supporting operations, training coordination, administrative support, maintaining documentation, and office workflows in fast-paced environments. Proven ability to maintain accurate documentation, coordinate schedules, and assist cross-functional teams. Highly organized, detail-oriented, and eager to contribute to a collaborative operations or management team.

Learning Ambassador - Amazon - San Diego, CA

(2022-09 - 2026-07)

• Train and onboard new associates on company policies, safety procedures, and standard operating processes.
• Prepare reports tracking training completion, productivity metrics, and employee development.
• Maintained accurate training records and monitor employee progress using internal tracking systems.
• Collaborate with managers to ensure consistent onboarding and compliance with operational standards.

Administrative Assistant - Gaslamp Event Management Inc. - San Diego, CA

(2024-01 - 2025-05)

• Assisted with data entry, invoice tracking, and maintaining accurate administrative records.
• Responded to emails, phone calls, and client inquiries in a professional and timely manner.
• Ordered and maintained office supplies while ensuring smooth day-to-day office operations.
• Created presentations, reports, and spreadsheets using Mircrosoft Office Suite and Google Workspace.

Operations Associate - Regal Cinemas - Las Vegas, NV

(2022-05 - 2023-08)

• Processed high-volume transactions with accuracy while maintaining detailed cash and payment records.
• Prioritized multiple tasks efficiently during peak periods while meeting service and accuracy standards.
• Communicated professionally with customers to address questions, resolve issues, and ensure a positive experience.
• Maintained organized workstations and supply areas to support efficient daily operations.

Bachelors of Science - Business Administration - Management - San Diego State University