Customer Service Cashier - Kohls Department Store - Lakeland, Florida
(2014-08)
- Processed customer transactions efficiently at the point of sale.
- Assisted customers with product inquiries and returns.
- Maintained accurate cash drawer balances throughout shifts.
- Collaborated with team members to ensure a smooth checkout experience.
- Organized merchandise displays to enhance customer engagement.
- Addressed customer complaints with professionalism and empathy.
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Verified that all coupons were valid prior to processing them into the system.
Restraunt - Culvers Franchising System - Lakeland, FL
(2025-03 - 2026-04)
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
