Heather Hunter

Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.

Customer Service Cashier - Kohls Department Store - Lakeland, Florida

(2014-08)

• Processed customer transactions efficiently at the point of sale.
• Assisted customers with product inquiries and returns.
• Maintained accurate cash drawer balances throughout shifts.
• Collaborated with team members to ensure a smooth checkout experience.
• Organized merchandise displays to enhance customer engagement.
• Addressed customer complaints with professionalism and empathy.
• Greeted customers and provided friendly customer service.
• Operated cash registers to process payments for goods and services.
• Collected credit card and cash payments to complete transactions for customer orders.
• Answered incoming phone calls from customers regarding product availability or store locations.
• Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
• Verified that all coupons were valid prior to processing them into the system.

Restraunt - Culvers Franchising System - Lakeland, FL

(2025-03 - 2026-04)

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Identified needs of customers promptly and efficiently.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Worked with cross-functional teams to achieve goals.