Origination Support Specialist
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Deep understanding of banking securities, cyber security and risk prevention along with underwriting and structuring mortgages. I am effective in communication, adaptability, detail oriented, genuine empathy, great leadership, time management, teamwork, multitasking, customer service, I work great under pressure, efficient and have great conflict resolution skills. Highly self-motivated and seeking a career where I can grow within.
I learn fast and enjoy learning. I am dedicated to achieving company and team goals. Authorized to work in the US for any employer
Origination Support Specialist - Gold Star Mortgage Financial Group
(2024-06)
In my current position, I produce loan estimates to borrowers and assist mortgage brokers in making sure taxes and correct and follow guidelines per state. I also assist in other departments with all mortgage underwriting aspects.
CVL auto loan accountant - Bank of America - 100% remote
(2023-06-08 - 2024-06)
As an auto loan accountant, I manage and assist clients with lien releases, obtaining titles, and advising on DMV processes per state regulations. In some situations, I handle escalated calls and find solutions.
CEU specialty loans supervisor accountant, full-time, hourly - Bank of America - 100% remote
(2023-03-01 - 2023-06-08)
As a CEU specialty loans supervisor accountant, I manage and assist clients with lien releases, obtain titles, advise on DMV processes per their state regulations, take all escalated calls from clients that were unhappy with the service they were being provided, need additional assistance with PPP loans and BATL loans, needed escalated issues solved in a timely manner. I learned many ways to handle issues and how to navigate through Bank of Americas legal guidelines with specialty loans.
Loss Mitigation Mortgage Accountant, full-time, hourly - Bank of America - 100% remote
(2021-08-09 - 2023-03-01)
As a loss mitigation accountant, I assist those in financial need to keep their homes by informing them of options based on their financial situation, initiating the process, setting expectations and assisting through the process.
Cashier, part time - Arbor Farms Market - Ann Arbor, MI - Ann Arbor, MI
(2019-05 - 2020-03)
As a cashier, I enjoyed engaging with every guest while checking them out and providing them with a genuine experience.
Manager, full-time - Silvio's Organic Ristorante e Pizzeria - Ann Arbor, MI - Ann Arbor, MI
(2018-02 - 2019-05)
Managing servers, making the schedule, making deliveries, visiting tables, cashing out servers at the end of shifts, cutting weekly paychecks, weekly food inventories, controlling labor and food costs, managing kitchen staff and ensuring food quality.
Waitress, part time - Silvio's Organic Ristorante e Pizzeria - Ann Arbor, MI
(2018-02 - 2019-05)
I provided guests with excellent fine dining experience.
Chef, part time - Silvio's Organic Ristorante e Pizzeria - Ann Arbor, MI
(2018-02 - 2019-05)
To cut labor, I cooked lunches 4 times a week and assisted in the kitchen on weekends.
Delivery, part time - Silvio's Organic Ristorante e Pizzeria - Ann Arbor, MI
(2018-02 - 2019-05)
Front Coordinator, Hostess, To-Go Specialist - Texas Roadhouse - Ann Arbor, MI - Ann Arbor, MI
(2015-09 - 2018-02)
Showing guests to their tables and providing a welcoming environment.
Host, full time - Texas Roadhouse - Ann Arbor, MI
(2015-09 - 2016-03)
Showing guests to their tables and providing a welcoming environment.
Togo Server, full time - Texas Roadhouse
(2016-03 - 2016-09)
Took all carry out orders, packaged all orders and cashed out all guests.
Door Coordinator, full time - Texas Roadhouse
(2016-09 - 2018-02)
Managed 5 phone lines, assisted the caller or passed them along to the appropriate person. Assisted throughout the restaurant with all tasks, assisted guests with any complaints, managed all hosts and server assistants, delegated duties through the shift and at the end of shifts and scheduling for all hosts and server assistants. Applied managements; assigned areas for servers, managed large parties of guests and upheld corporate rules and state regulations.
Associate in accounting - Accounting - University of Phoenix-Online Campus (2014-02) Ann Arbor, MI
