Heather Johnson

Experienced kitchen production leader and bakery professional with 10+ years of experience in commercial kitchens, food production, and customer service. Skilled in team leadership, inventory management, food safety compliance, and high-volume production environments. Known for reliability, creativity in cake decorating, and maintaining efficient kitchen operations.

Lead Production Associate - Magnolia Commercial Kitchen - Waco, TX

(2018-01)

• Lead daily production in a high-volume commercial kitchen
• Manage inventory and place supply orders through Sysco
• Delegate tasks, coordinate staff workflow, and create daily prep lists
• Maintain equipment safety and food safety compliance

Cake, Cookie & Cupcake Decorator - Simply Delicious - Waco, TX

(2016-01)

• Design and decorate custom cakes, cupcakes, and specialty desserts
• Assist customers with order details and creative design ideas
• Run daily reports and close register operations

Team Leader - Vitek's BBQ - Waco, TX

(2013-01 - 2016-12)

• Supervised front-of-house operations and customer service
• Managed cash handling, opening/closing procedures, and staff assignments
• Coordinated catering orders and maintained restaurant cleanliness standards

Customer Service Associate - Home Depot - Waco, TX

(2013-01 - 2014-12)

• Assisted customers with returns, order pickups, and department coordination
• Managed Penske truck rentals and scheduled order pickups

Diploma - Midway High School

Coursework - McLennan Community College

Coursework - Austin Community College