Heather Krohn

With over 25 years of experience in underwriting, project management, stakeholder engagement, and team leadership, I have a proven track record in process improvement and operational excellence. My expertise in managing multimillion-dollar portfolios, implementing CRM solutions, and leading remote teams makes me an ideal candidate for driving process governance and efficiency within your organization. My background aligns strongly with this role's focus on stakeholder engagement, governance, process improvement, and remote collaboration.

I have facilitated governance discussions, managed remote teams, overseen system transitions, and developed operational dashboards to improve workflow, ensuring transparency and alignment with organizational standards.

Underwriting Portfolio Manager

• Managed underwriting portfolio exceeding $50M, improving policy placement outcomes by 30%

Remote Team Director

• Directed remote teams of 30+ professionals, enhancing productivity by 30% nationwide

Underwriting Operations

• Increased accelerated underwriting by 75%, identifying and optimizing eligible cases efficiently

Carrier Relations Manager

• Negotiated with 30 carrier partners, successfully placing jumbo cases valued at $100M