Mental Health Technician - Lowell General Hospital Lowell Campus - Lowell, Massachusetts
(2023-12)
- Developed positive relationships with patients while maintaining professional boundaries.
- Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care with each patient.
- Engaged in therapeutic communication with clients by demonstrating empathy and understanding towards them.
- Ensured safe and hygenic facility according to established security protocols.
- Documented and maintained accurate records of patient progress and treatment plans.
Greeter - Lowell General Hospital Bartlett Campus - Lowell, Massachusetts
(2022-01 - 2023-12)
- Provided excellent customer service during all interactions with patients.
- Checked in patients in a timely and organized manner, ensuring smooth workflow.
- Evaluated symptoms of patients before hospital admission to monitor or resolve an ailment.
- Answered basic questions about symptoms that could not be billed to base protocols.
Cashier - Staples And Star Market - Salem, New Hampshire
(2020-12 - 2021-12)
- Greeted customers and answered only questions they had about the store's products and services.
- Monitored cleanliness of checkout area including countertops, registers, conveyor belts and other areas.
- Balanced cash drawer at the end of shifts and completed register reconciliation.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
Cashier - Market Basket - Londonderry, New Hampshire
(2020-01 - 2020-12)
- Scanned items, handled cash and credit card payments, and gave change.
- Greeted customers and answered questions about the products and services.
- Monitored cleanliness of checkout area including countertops, registers, conveyor belts and other areas.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
