Heather Martin

Transportation, logistics, and supply chain professional with 15+ years of progressive experience supporting high-priority Department of Defense and commercial operations. Expertise spans domestic and international freight, oversized/overweight and high-value shipments, carrier performance, transportation compliance, hazardous materials, inventory support, purchasing coordination, ERP/SAP environments, and shipment documentation. Trusted technical advisor known for resolving complex delivery issues, selecting cost-effective routes, strengthening carrier accountability, and coordinating stakeholders from origin through final delivery.

Traffic Management Specialist, GS-2130-09 - Anniston Munitions Center - Anniston, AL

(2019-10)

Lead complex transportation planning, freight studies, routing analyses, and operational reviews supporting time-sensitive domestic and international missions.

• Manage oversized/overweight, high-value, hazardous-material, and specialized freight requirements, coordinating carriers, permits, routing considerations, and delivery execution.
• Administer the Carrier Performance Program; evaluate service, compliance, and delivery results and support equitable freight distribution and corrective action.
• Serve as technical advisor to military agencies, field personnel, commercial carriers, legal teams, and internal stakeholders on transportation regulations and shipment requirements.
• Prepare and audit Government Bills of Lading, Commercial Bills of Lading, transportation requests, export declarations, dangerous-goods declarations, and customs-clearance documentation.
• Analyze shipment options and transportation trends to identify economical, compliant methods while protecting schedules, cargo integrity, and mission priorities.
• Use enterprise transportation and ERP/SAP-related systems to research requirements, coordinate movement, maintain records, and prepare operational reports and correspondence.

Transportation Specialist, GS-2102-07 - Anniston Munitions Center - Anniston, AL

(2019-07 - 2019-10)

• Coordinated and scheduled material shipments across CONUS and OCONUS destinations, aligning carriers, documentation, routes, and delivery requirements.
• Prepared hazardous-material documentation, selected economical transportation methods, and resolved shipment exceptions with internal and external partners.

Material Expediter - Anniston Army Depot - Anniston, AL

(2019-05 - 2019-07)

• Expedited parts and supplies for maintenance operations; used electronic systems to requisition materials, track status, and coordinate incoming and outgoing movement.

Transportation Manager - Tapecraft Corporation - Anniston, AL

(2011-03 - 2019-05)

Directed routing and dispatch activities, coordinated transportation services, investigated service complaints, and partnered with stakeholders on procedures and logistics goals.

• Supported efficient material flow and customer service by balancing shipment needs, carrier capabilities, operational priorities, and issue resolution.

Transportation Specialist, GS-2102-07 - Defense Logistics Agency - Anniston, AL

(2006-03 - 2010-10)

Determined optimal modes and routes for routine, emergency, and high-priority Department of Defense freight while balancing cost, timing, compliance, and mission risk.

• Audited transportation documents, researched discrepancies, prepared cost estimates, and coordinated corrective action for shipment and billing issues.
• Worked with carriers, customers, and government stakeholders to maintain shipment visibility and achieve accurate, on-time delivery.

Supply Technician / Inventory Management, GS-2102-07 - Defense Logistics Agency - Anniston, AL

(2005-03 - 2006-03)

Maintained inventory accuracy, balanced system records, conducted causative research, and expedited critical items based on maintenance priorities.

• Applied Department of Defense policies and electronic supply systems to investigate discrepancies and support reliable material availability.

Sales Associate - Communication Associates - Anniston, AL

(2003-07 - 2005-03)

• Procured and tracked supply-chain materials, coordinated shipping activity, and resolved order, inventory, and delivery discrepancies.

Classified Sales Representative - The Anniston Star / Consolidated Publishing Company - Anniston, AL

(2001-01 - 2002-09)

• Managed client accounts and digital/print listings, developed persuasive copy, resolved customer concerns, and contributed to classified advertising sales.

Bachelor of Science - Family and Consumer Sciences - Merchandising - Jacksonville State University (2003-12)