Resident Service Coordinator - Lonesome Valley - Cashiers, North Carolina
(2024-07)
- Email marketing, LV newsletter, answering phones and making reservations.
House Advisor - CopperRiis - Asheville, North Carolina
(2024-07 - 2024-10)
- Providing support to residents with medication packing, grocery shopping and meal planning.
Resident Assistant - Hope Haven - Charlotte, NC
(2021-07 - 2024-07)
- Facilitated team building exercises among roommates or suitemates to foster a sense of community within the residence hall.
- Organized group outings off-campus for students who lived in the residence hall.
- Educated residents on university policies and procedures related to residential living.
- Enforced University policies while maintaining an atmosphere conducive to learning.
- Maintained accurate records of incidents that occurred in the residence hall.
- Monitored assigned areas for cleanliness and security purposes.
- Developed positive relationships with all members of the residence hall community.
- Completed routine rounds, checking with residents to meet care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Managed administrative tasks, maintenance requests, room change process and incident reports.
- Developed and deepened relationships with residents and fellow staff.
- Answered telephones and routed calls or delivered messages.
- Interfaced with residents to address and resolve complaints or grievances.
- Administered, coordinated or recommended disciplinary and corrective actions.
Behavior Health Technician - Charlotte Rescue Mission - Dove's Nest - Charlotte, NC
(2023-07 - 2024-06)
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Implemented therapeutic interventions designed to reduce symptoms associated with mental illness.
- Provided crisis intervention services as needed during times of distress or agitation.
- Monitored clients' physical and emotional wellbeing.
- Performed medication administration and management duties according to established protocols.
Behavior Health Technician - Carolina Center for Recovery - Charlotte, NC
(2020-09 - 2021-07)
- Educated clients on healthy lifestyle habits, including proper nutrition and exercise regimes.
- Observed changes in client behavior and reported any concerning trends to supervisor or psychiatrist.
- Led recreational activities for clients to foster socialization skills development.
