Heather Nguyen

Finance professional with a track record of supporting financial and investment goals. Skilled in managing multiple projects under tight deadlines and quickly learning new technologies. Seeking a dynamic role in an innovative setting that offers growth and fresh challenges.

Sr. Financial Analyst – Dealers Participation Program - Finance Department - GSFSGroup - Houston, TX

(2021-11)

• Serve as primary point of contact for new dealer participation program account setup; coordinate across Legal, Risk, and Operations and provide stakeholders with timely status updates.
• Partner with Legal on reinsurance, custodial, trust, and funds-held account structures; prepare monthly bank balance reports for accurate settlement tracking.
• Lead preparation of month-end accruals, settlements, and quarterly/annual dealer participation payouts, ensuring accuracy and timeliness.
• Analyze dealer profitability, program distributions, and advances/loan requests; provide recommendations to management.
• Review dealer statements before publication to the Executive Dealer Portal, enhancing data accuracy and transparency.
• Supply third-party tax and audit providers with accurate reinsurance and dealer-owned warranty financial data; ensure "fact sheets" and filings are updated timely.
• Participate in annual business planning and state compliance filings for Sentruity Insurance Company.
• Coordinate with Friedkin-affiliated companies on cross-business initiatives, strengthening internal communications.
• Drive process improvements within accounting and finance, reducing reporting cycle times and improving data integrity.
• Support IT projects through gathering requirements, testing, and implementation of new systems and process upgrades.

Loan Settlement Associate, AIG Asset Management, LLC – Private Credit Group - American International Group, Inc. - Houston, TX

(2017-05 - 2021-11)

• Reviewed purchase and sale transactions to ensure accurate data was captured and appropriate policy and procedures followed.
• Monitored ongoing maintenance of facility commitments and the processing of loan/facility-related activity, including reset notices, rollovers, rate settings, conversions, prepayments, amendments, and financial reporting.
• Oversaw collection and disbursement of interest/principal/fee payments.
• Prepared and provided trade analytics and P&I breakdown allocations.
• Monitored and maintain relationships with custodial banks (StateStreet Bank and BNYM) managing payments and cash flow.
• Analyzed, researched, and resolved accounting and legal issues; propose policies and procedures to prevent potential recurring or future issues.
• Data management for bank loans and reconciliation of position data with business partners.
• Assisted with special projects as assigned such as re-registration of the notes (in legal name as well as nominee name) for all securities and redirecting the payment to new custodian accounts.

Senior Accountant, AIG Asset Management, LLC – Private Credit Group - American International Group, Inc. - Houston, TX

(2016-07 - 2017-05)

• Prepared and settled trades for the Private Placements Group (PPG), ensuring accuracy on legal documents and calculations prior to funding.
• Monitored and managed investment payments; liaise with Managing Directors, Middle Office, Legal, Client, and Custodian groups resulting in discrepancy resolution.
• Reconciled asset management system to resolve P&I payments; communicate breaks with Investment Analyst, Managing Directors, and other operations personnel.
• Prepared and distributed daily, weekly, and other PPG reports to upper-level management and treasury group capturing new/declined bids and circled deals among different assets groups.

Senior Treasury Analyst, AIG Employee Services Inc. – Cash Management Operation - American International Group, Inc. - Houston, TX

(2015-01 - 2016-07)

• Supported day-to-day operations relating to bank accounts, fund transfers, and wire inquiry.
• Performed electronic payment processing of domestic, including ACH and wire transactions.
• Constructed a forecast variances tool and graph to address business unit into further improve forecasting accuracy.
• Managed and analyzed the company's daily L&R Liquidity Test and 30-Day Forecast, working to tight deadlines.
• Constructed reporting tools for trade managers related to cash flow forecasting to assist in making investment decisions.
• Provided expertise on the enterprise cash flow forecast while maintaining a deep understanding of the daily cash position.
• Performed in-depth variance analysis of the cash flow forecast.
• Assisted Treasury Manager in compiling monthly data for Investment Committee.
• Implemented development and testing of OpenLink system to improve the cash forecasting process.
• Coordinated internal lines of business, including Privative Placement, Privative Equity and Commercial Mortgage Lending to improve the accuracy and integrity of the cash flow forecast.
• Provided training to other team members and performed various ad-hoc projects.

Treasury Analyst, AIG Employee Services, Inc. – Cash Management Operation - American International Group, Inc. - Houston, TX

(2011-03 - 2015-01)

• Created an Interactive Workbook used throughout cash management and Dublin, Ireland team.
• Monitored and created repetitive codes at State Street Bank and Bank of New York Mellon.
• Managed various pools and custodian accounts.
• Constructed an Excel file that captures all the daily actuals cash activities.
• Evaluated and processed electronic funds transfers assuring they are complete, accurate and comply with company's policy.
• Prepared daily cash positions to determine investment and borrowing activity.
• Monitored bank balances and reconciled cash positions.
• Entered wires through a variety of banking systems.
• Reconciled cash forecast and ensured adequate funds in liquidity accounts.
• Prepared daily variance analysis between actual and forecasted activities.
• Assisted in monitoring daily/monthly cash forecasting activities.

Payroll Specialist, AIG Employee Services, Inc. – HR Payroll Tax Accounting - American International Group, Inc. - Houston, TX

(2006-12 - 2010-11)

• Managed vouchers for tax adjustments including research and provide support documents for adjustment occurred.
• Performed daily review of bank statements and confirmed tax payments.
• Prepared Census report information for AIG Corporate Controller.
• Monitored Tax Refund System.
• Reduced overpayment withholding tax from $300,000 to $50,000.
• Reconciled weekly and biweekly gross pay for 18 companies.
• Reduced gross-to-gross balancing for weekly and biweekly payroll from an average of 3 days to 1 day in less than 1 month.

Bachelor of Business Administration - Accounting - University of Houston – Downtown (2010-12)