Heaven B

Dedicated professional with experience in behavioural health, law enforcement, and education. Skilled in crisis intervention, patient care, and youth support. Proven ability to maintain safe environments, build trust, and respond effectively under pressure. Looking to bring empathy, structure, and resilience to a team focused on community impact. I will relocate 100 percent for employment. I am authorised to work in the US for any employer

Residential advisor - Menninger

Psych Tech - The Harris Center - Houston, TX

(2024-12 - 2025-10)

Aiding with jail diversion, jail re entry, youth diversion, NPC psychiatric emergency services unit. Experienced in supporting patient care in behavioral health settings. Skilled in crisis intervention, monitoring patient behavior, and maintaining a safe therapeutic environment. Strong communicator with a focus on empathy and teamwork

Detention Officer - Harris County Sheriff Office - Houston, TX

(2021-07 - 2024-06)

• Assisted in the intake of new inmates with ensuring all necessary paperwork was completed and filed correctly.
• Supervised inmates during recreational activities, providing guidance when needed.
• Monitored inmate behaviour to ensure compliance with facility regulations and procedures.
• Conducted searches of cells for contraband items such as drugs, weapons, or other prohibited materials.
• Provided support and assistance to fellow officers during emergency situations.
• Investigated disturbances within the facility and reported findings to supervisors.
• Escorted inmates from one area of the detention center to another safely and securely.
• Served meals promptly while enforcing mealtime regulations for inmates.
• Responded quickly and effectively to any medical emergencies that arose within the facility.

Lead Teacher - Impact preparatory academy - Tomball, TX

(2019-10 - 2021-07)

• Impacted student behaviour through positive reinforcement and effective modelling strategies
• Engaged students with diverse teaching strategies, hands-on activities, and technology-based approaches
• Boosted student learning with targeted lessons and activities
• Helped students build life-long learning skills for continued academic success
• Maintained current, correct records for school and student files
• Improved performance of struggling students using personalised mentoring and tutoring
• Promoted teaching efficiency by keeping supplies and classroom spaces well-organised.

High school diploma - I-school High university park (2019-05 - 2019-05)

Associate of Science - Occupational Therapy - Lone Star College System