Heaven Vega

Provided attentive care for two children (ages 1 and 3), supporting developmental, educational, and daily living needs, like feeding and hygiene Coordinated indoor and outdoor educational and non-educational activities and daily routines Communicated regularly with parents regarding progress and care needs

Nanny - Residential Childcare Services - Bronx, NY

(2025-09)

• Provided attentive care for two children (ages 1 and 3), supporting developmental, educational, and daily living needs, like feeding and hygiene
• Coordinated indoor and outdoor educational and non-educational activities and daily routines
• Communicated regularly with parents regarding progress and care needs

Teacher Assistant - OWL Early Intervention Center - Brooklyn, NY

(2025-03 - 2025-08)

• Assisted toddlers (ages 1-3) with autism and speech disabilities with feeding, diaper changing, educational and non-educational activities
• Documented daily progress and assisted with data collection through ABA (Applied Behavioral Analysis) documentation
• Coordinated classroom materials

Administrative Assistant - Center for Learning & Student Success - Syracuse, NY

(2023-01 - 2023-05)

• Managed front-desk operations in a fast-paced academic environment, directing communications and supporting students, faculty, and visitors
• Answering multi-line phone systems, greeting visitors, and providing clerical, organizational, and technical administrative support, such as scanning, filing, etc
• Scheduled tutoring appointments and academic support services for students
• Authorized lesson plans and assisted with grading administration and document management

Café Barista - Pages Cafe - Syracuse, NY

(2024-04 - 2024-05)

• Prepared and served beverages and food items while maintaining quality and customer service standards
• Operated the cash register, refreshments, and breakfast food

Customer Service Associate - Walgreens - Bronx, NY

(2022-07 - 2022-08)

• Provided excellent customer by greeting customers, answering questions, and resolving concerns
• Operated cash registers and processed transactions accurately and efficiently
• Maintained a clean, organized, welcoming store environment

Study Abroad Intern - SU Istituto Madre Mazzarello - Florence, Italy

(2023-06 - 2023-07)

• Assisted English teacher with classroom coordination and administrative tasks
• Developed lesson plans with activities and organized educational materials for preschool children
• Facilitated workshops for preschool and primary school students

Bachelor of Science - Communication Sciences and Disorders - Syracuse University Renee Crown Honors College (2021-08 - 2024-05)