Heidi Dodge

Reliable and detail-oriented professional with 6 years of independent delivery and customer service experience working with Walmart Spark. Previous experience as an Optical Technician providing patient support, administrative assistance, and accurate record handling. Strong communication skills, ability to work independently, and comfortable using technology and online systems. Seeking a remote position where I can contribute accuracy, consistency, and strong work ethic.

Driver - Walmart Spark - Clio, Michigan

(2018-01)

• Completed customer deliveries accurately and efficiently in a fast-paced environment
• Managed schedules independently and maintained strong time management skills
• Used mobile apps and digital systems daily to complete assignments and track orders
• Provided professional customer service and resolved issues when needed
• Maintained reliability and attention to detail while handling multiple tasks

Optical Technician - Dr. Perdue's Eye Care and Associates

(2008-04 - 2013-03)

• Assisted patients with eyewear selection and fittings
• Performed pre-testing and supported optometrists with patient care
• Maintained accurate patient records and handled administrative duties
• Scheduled appointments and answered customer questions professionally
• Worked closely with team members to ensure smooth daily operations

Stay-at-Home Parent

(2013-01 - 2018-12)

• Managed household scheduling, organization, and multitasking responsibilities
• Developed strong communication, time management, and problem-solving skills

High School Diploma - Genesee Christian Schools (2001-01)