Heidi Katiraie

Conducted individual, couples, and family therapy to a diverse client population that ranged from various ages, races, cultural backgrounds, presenting problems, and therapeutic diagnoses. Created treatment plans based off of each client's personalized assessments and collaborated with clients to establish measurable goals tailored to fit their presenting concerns and needs. Practiced a range of therapeutic modalities such as Psychodynamic Therapy, Person Centered Approaches, Cognitive Behavioral Therapy (CBT), and Acceptance & Commitment Therapy (ACT).

Marriage & Family Therapist, Trainee at Hillside Wellness Center (2024-08 – 2025-08)

• Conducted individual, couples, and family therapy to a diverse client population that ranged from various ages, races, cultural backgrounds, presenting problems, and therapeutic diagnoses.
• Created treatment plans based off of each client's personalized assessments and collaborated with clients to establish measurable goals tailored to fit their presenting concerns and needs.
• Practiced a range of therapeutic modalities such as Psychodynamic Therapy, Person Centered Approaches, Cognitive Behavioral Therapy (CBT), and Acceptance & Commitment Therapy (ACT).
• Maintained a strong therapeutic alliance with clients by creating a safe space, non judgemental environment, allowing space for discomfort and vulnerability, exploring clients different backgrounds and experiences, and meeting clients where they were in their therapeutic journey.
• Maintained timely clinical documentation, which included progress notes, treatment plans, assessments, while complying with ethical and professional standards.
• Practiced client confidentiality and followed HIPPA requirements.

Founder & Chief Executive Officer at Fantasy Fabric Designs (2016-09 – 2023-08)

• Directed all financial operations and developed strategies to enhance product sales
• Communicate efficiently with a diverse clientele, ensuring high levels of customer satisfaction
• Demonstrated strong leadership skills in guiding team members to meet tight deadlines and achieve objectives
• Managed transactions across multiple online sales platforms, including Etsy, Amazon, and eBay
• Led brainstorming sessions to generate innovative designs for product development
• Conducted frequent advertising campaigns and managed various social media channels
• Maintained meticulous control over inventory and supplies

Waitress at California Pizza Kitchen (2014-04 – 2018-06)

• Delivered outstanding customer service to guests with a strong emphasis on efficiency and timeliness
• Exhibited excellent communication skills in interacting with a diverse clientele, fostering positive relationships, and ensuring guest satisfaction
• Facilitated the training of new servers by demonstrating guest service expectations, proper food handling techniques, safety procedures, and food protocol
• Thrived in a fast-paced environment, showcasing exceptional time management abilities to meet demands efficiently

Social Media Marketing Intern at Alyssa Pizer Management (2016-08 – 2016-12)

• Effectively coordinated numerous marketing events resulting in substantial attendee participation
• Oversaw the management of the company's social media platforms to foster engagement with clientele
• Diligently managed the financial records of the agency

Master of Arts in Clinical Psychology – Marriage and Family Therapy – Pepperdine University (2025-04)

Bachelor of Arts in Communication Studies – California State University, Northridge (CSUN) (2018-05)