Helen Harizanova

Senior Administrator and Military Veteran with an active Department of Defense (DoD) Secret Security Clearance and 18+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of up to 70+ military and civilian personnel in several operations including pharmaceutical and supply inventory management, medical care centers, and organizational training delivery. Possess a comprehensive background in healthcare management, operations management, and strategic planning derived from conducting domestic and global operations in Afghanistan.

Managed risk upon multiple lines to protect pharmaceuticals, assets, property, and equipment valued over $6.4M while exceeding the expectations of senior leadership. Career supported by a Master of Business Administration (MBA) in Healthcare Management.

Senior Executive Assistant at OBXtek Inc. (2022-12 – Present)

Supports senior level executives by managing schedules, coordinating meetings, and handling confidential information. Organizes travel arrangements, prepares reports, and acts as a liaison between executive leadership and staff. Manages communication and ensures efficient workflow, demonstrating discretion, professionalism, and exceptional organizational skills.

• Help prioritize tasks, manage schedules, and aid decision-making processes, ensuring efficient use of Executive's time.
• Streamline processes and implement effective systems to increase overall productivity and organizational success.
• Anticipates any unforeseen issues, troubleshoots challenges, and provides quick solutions, contributing to organizational efficiency.

Health Systems Specialist (Series: 0671, GS-11 Step 2) at Walter Reed National Military Medical Center (2021-05 – 2022-12)

Served as the Senior Administrator of the Cardiovascular Health and Interventional Radiology (CVHIR) department. Managed performance metrics, analyzed operational data, and delivered actionable insights to leadership to improve efficiency and service delivery.

• Supervised 4 (four) personnel in their assigned and daily administrative tasks.
• Oversaw calendars, priorities, and daily operations to ensure consistent service standards and executive visibility into department performance.
• Determined employee development and training needs, then coordinated training objectives.
• Established work priorities and oversaw the daily operations to ensure great customer service.

Executive Assistant Training Manager at United States Army (2017-07 – 2020-09)

Performed as the Primary Advisor to the Director of the Joint Individual and Staff Training Branch and assisted with identifying, developing, coordinating, and managing of all formal collaborative professional military education initiatives and opportunities offered to the National Guard (NG).

• Led the identification, development, and delivery of formal and informal education policies, programs, or activities that develop the overall collective cooperative and interagency knowledge and capabilities of the NG as they relate to the National Military Strategy and combined operations with other agencies.
• Supported and implemented Equal Opportunity (EO) / Equal Employment Opportunity (EEO) programs.

Executive Assistant Operations Manager at United States Army (2015-10 – 2016-07)

Supervised the quality of medical care, advocacy, and leadership for 50 - 80 diverse staff in transition, varying in grades from junior to senior-levels with medical conditions ranging from combat wounds, injuries, and illnesses to terminal diagnoses.

• Collaborated directly with Social Workers and Nurse Case Managers throughout Madigan Army Medical Center (MAMC) and the MEDCOM cluster while also leading the training, administrative support, and the welfare of 20 military functional groups along with 4 Civilians.
• Coordinated and facilitated multiple Yellow Belt Lean Six Sigma trainings for the National Guard Bureau Operations Executive Committee, improving, and maintaining readiness for the combined staff.
• Measured and refined the quality of provision and training to the National Guard 54 States and Territories without deviating from training and education requirements.
• Assisted in the implementation of 3 SOPs that were integral to organizational efficiency and quality programming while maintaining high resiliency and morale, mitigating employee burnout.

Medical Operations Manager at United States Army (2007-11 – 2020-09)

Managed the health, welfare, and professional development of 24 employees, providing monthly, quarterly, and yearly evaluation reports to foster professional career development.

• Leveraged automated database to track and improve service member transition processes; standard operating procedure adopted by the organization as the most effective method for monitoring transition.
• Briefed senior leadership daily on mission critical asset status, optimized maintenance production and aided 100% maintenance scheduling effectiveness.
• Managed the accountability, inventory, distribution, and serviceability of $6.4M+ worth of Department of Defense assigned equipment and assets.
• Provided operational oversight and resource support to a company designed to transition wounded, ill, and injured Service members from the Army to civilian employment or back to the operational force.

Medical Treatment Facility Manager at United States Army (2007-11 – 2020-09)

Managed and maintained pharmaceutical and supply inventories for $1.2M+ of equipment and $750K+ of pharmaceuticals; assisted physicians maintain 100% accuracy of all pharmaceuticals in hazardous conditions.

• Hand-selected by executive leadership as the organization's EO Representative; provided monthly training to 100+ employees; commended by leadership for a 90% reduction in violations.
• Analyzed violations of organizational code of conduct and administered disciplinary actions in accordance with published corporate guidelines and investigated financial loss claims and equal opportunity grievances, which resulted in saving the organization over $1M.

Medical Operations Supervisor at United States Army (2007-11 – 2020-09)

Coordinated and managed administrative medical affairs for 927 patients across Department of Defense Joint Service, United Healthcare, and civilian specialty care.

• Tracked disease and injury statistics, medical evacuation and patient tracking, trend analysis on organization during high-speed operations in dangerous environments in Afghanistan.
• Established credibility, rapport, and sustained partnership with Afghan Medical officials, increasing productivity between 2 governments; awarded the Joint Service Achievement Medal from senior leadership.
• Streamlined customer service operations, reducing response to customer inquiry times by 80%

HIPAA Compliance Officer at United States Army (2007-11 – 2020-09)

Operated as the HIPAA Compliance Executive performing multiple investigations on non-compliance and presenting informational trainings to large audiences.

• Managed the health, welfare, and professional growth of 70+ medical personnel by providing biannual performance-based evaluation reports, maintaining 100% operational readiness and annual certifications.

Master of Business Administration in Healthcare Management – Liberty University (2018 – 2018)

Bachelor of Science in Physical Science – Auburn University (2011 – 2011)