Helena Josephine

Coordinate special event planning, staff scheduling, ensured smooth operations Responsible for overseeing the procurement of food, beverages, and supplies Involving sourcing suppliers, managing inventory, and ensuring quality control, all while staying within budget and adhering to regulations

Restaurant Coordinator at Baby Tuna (2015-01 – Present)

• Coordinate special event planning, staff scheduling, ensured smooth operations
• Responsible for overseeing the procurement of food, beverages, and supplies
• Involving sourcing suppliers, managing inventory, and ensuring quality control, all while staying within budget and adhering to regulations
• Collaborate with various teams, including kitchen staff and servers, to deliver excellent customer service and efficient service
• Identifying and establishing relationships with reliable vendors for all restaurant needs, including food ingredients, beverages, equipment, and cleaning supplies
• Assisting in training new hires, food handling, hygiene, and safety standards

Part Time - Warehouse Fulfillment at Exact Stuffing (2010-01 – 2015-12)

• Receiving Orders, processing begins with receiving customer orders, which detail the items and quantities needed
• Verification: The correct items and quantities must be verified, often through scanning, to ensure accuracy.
• Packing and Shipping Preparation: Finally, the picked items are prepared for shipment, including packing and labeling

Waitress Associate at Maxim Super Buffet (2009-01 – 2010-12)

• Fulfillment orders at the counter, at the table, ensuring accuracy and clarity.
• Ensured the area was sanitary at all times.
• Collaborated with other crew members to ensure efficient operations and excellent customer service.
• Served beverages, serving customers, handling cash transactions, cleaning, and restocking supplies

High School Diploma – SMA PGRI Indonesia