Truancy Officer - Prince William County Public Schools - Woodbridge, VA
(2025-07)
- Working with students, parents, and staff regarding problems which may interfere with student progress in school.
- Making home visits, performing residency checks, and following up on home instruction compliance, as requested.
- Participating in the Family Assessment and Planning Team.
- Developing action plans for truant students as mandated by state law.
- Conducting in-school truancy conferences with parents, students, and staff.
- Referring all suitable cases to appropriate school and community resources.
- Representing the school division in truancy cases in juvenile court.
Security Officer - Prince William County Public Schools - Woodbridge, VA
(2022-04 - 2025-07)
- Patrols school property to provide visibility and assistance to school administrators.
- Assists school administrators in maintaining order at athletic events and other events as requested.
- Prepares reports of incidents that occur during tour of duty.
- Lends support to police units for internal searches of buildings.
- Identifies trespassers and logs same for future reference.
- Detains trespassers when necessary.
- Ensures continued maintenance on patrol vehicles.
- Performs duties as security patrol dispatcher when assigned.
Security Officer - Allied Universal Security Services - Ashburn, VA
(2021-07 - 2022-04)
- Ensures client satisfaction by constantly visiting all county schools and ensure contractual compliance.
- Interacts with school administrators and safety/security staff to ensure assigned security guards are following LCPS safety and visitor management protocols.
- Submits accurate incident logs and daily end of shift reports.
- Monitors a high volume of CCTV's for large data center. Ensures building exterior/interior physical security.
- Responsible for access control for staff and visitors by managing several security systems and badging software.
Customer Service - Washington Radiology - Washington, DC
(2013-02 - 2021-06)
- Established efficient workflow processes, monitored staff and visitors' safety and implemented modifications to improve overall effectiveness of personnel activities.
- Provided quality service in high-paced medical environment and ensure all safety and security protocols were always followed.
- Established patient/customer care service level metrics; meet and exceed targeted objective.
- Collaborated with upper management on initiatives to improve customer and staff safety.
Patient Service - Virginia Hospital Center - Arlington, VA
(2007-06 - 2013-01)
- Customer Service and Registration with exceptional organizational skills.
- Maintained exceptional levels of client service through effective training and developing a successful team of customer care professionals.
- Provided quality improvement data and feedback on department performance to company leaders and coadministrators.
US Army Soldier - US Army
(1987-01 - 2007-12)
- Traveled and served in multiple worldwide locations to include several classified locations to support and complete the US Army's duty.
- Provided leadership skills on home-station base as well as within war-zoned regions to ensure the safety and security of subordinates in order to accomplish the mission successfully.
- Managed and directed operations of Medical facilities; ensuring all safety and security protocols were followed.
- Responsible for providing successful coaching, mentoring and discipline for hundreds of young soldiers over a 20 year career.
- Investigated cases of soldiers' misconduct by following leads and interviewing all involved and recommended disciplinary action as necessary.
- Developed and administered successful company safety and security programs; by providing training, knowledge and skill to increase overall safety of assigned personnel.
