Warehouse Lead - Givaudan - Bedford Park, IL
(2024-07 - 2025-09)
- Trained new hires on proper handling and storage techniques to minimize product damage during the return process
- Conducted regular audits of returned merchandise to identify trends or patterns that could be addressed through process improvements
- Utilized data analysis tools to track return rates, identify root causes for returns, and implement corrective actions to reduce overall return volume
- Coordinated with shipping carriers to schedule pickups for large or bulky returns, ensuring timely removal from the warehouse floor
- Coordinated the removal of waste from composter, recycling bin, and hazmat material by tanker
- Monitored inventory levels of commonly returned items to ensure adequate stock availability for replacement purposes
- Assisted Forklift operators with loading & unloading trucks. Assisted prep team to locate, pick and stage product. Assisted QA/Lab/KAM teams with gathering & shipping samples. Assisted shipping & receiving department with scheduling and booking. Assisted Warehouse Manager & Supervisor with daily objectives for a seamless workflow of day to day operations.
Inventory Specialist - Givaudan - Bedford Park, IL
(2024-07 - 2025-09)
- Collaborated with cross-functional teams including purchasing, production, and logistics to ensure timely delivery of inventory
- Monitored inventory levels on a regular basis to identify potential shortages or excesses and take appropriate action
- Train warehouse staff in proper inventory control techniques and practices as well as reporting requirements to improve inventory accuracy and integrity
- Conducted regular audits of physical inventory counts to reconcile any discrepancies between actual stock levels and recorded data
- Identified slow-moving or obsolete items in the inventory and developed strategies for their disposition or liquidation
- Check in deliveries, verify quantities against purchase orders, inspect incoming goods, and assist with loading trucks for outgoing shipments
- Research and resolve any shortages, overages, or damaged products found during counts or daily operations
- Generate reports on inventory levels and issues, and communicate findings and recommendations to management
- Investigate & research inventory discrepancies and make necessary corrections
Samples Coordinator - Givaudan - Bedford Park, IL
(2024-07 - 2025-09)
- Received and inspected incoming shipments, verifying accuracy of contents and ensuring proper documentation
- Efficiently organized and cataloged received items in inventory management system, maintaining accurate records for easy retrieval
- Collaborated with purchasing department to resolve any discrepancies or issues with received materials
- Performed quality checks on received products to ensure they met company standards and specifications
- Maintained a clean and organized receiving area, optimizing workflow efficiency
- Assisted in the coordination of outgoing shipments, including packaging, labeling, and scheduling pickups/deliveries
- Managed returns process for defective or damaged products, coordinating with suppliers for replacements or refunds
- Utilized barcode scanning technology to track inventory movement accurately
- Collaborated with cross-functional teams to improve overall supply chain processes and communication channels
- Implemented safety measures within the receiving area to prevent accidents or injuries during handling of heavy equipment/materials
- Worked with Quality Assurance supervisors & Key Account Managers to ensure prompt delivery of food samples to customers, potential customers & vendors
Senior Marketing Coordinator - Mitsui & Co. - Chicago, IL (Chicago Steel Department)
(2021-10 - 2022-02)
- Managed relationships with external vendors, agencies, and partners to ensure timely delivery of high quality infrastructure material (Steel department)
- Nurtured relationships with key stakeholders including sales team members, distributors, and retail partners, to align marketing efforts with business objectives
- Worked with steel mills to produce finished cured material
Operations and Logistics Coordinator - Killerspin Table Tennis - Chicago, IL
(2014-12 - 2020-03)
- Process orders and oversee cycle of order fulfilment
- Generate paperwork for standard and LTL shipments (including International)
- Obtain and negotiate quotes with 3rd party shipping providers
- Assist in managing warehouse operations
- Coordinate the customization of high-end products
- Generate monthly fulfillment reports
- Submit, track and resolve damaged order claims
- Build and maintain relationships with warehouse, shipping providers, and various vendors
- Managed and maintained accurate inventory records, ensuring proper stock levels for efficient operations
- Performed quality checks on incoming shipments to verify accuracy and condition of goods
- Utilized warehouse management system to track and monitor inventory movement
- Maintained organized filing systems for shipping documents, invoices, and purchase orders
- Prepared shipping labels, packing lists, and bills of lading accurately and efficiently
Customer Service Representative (CSR) - Killerspin Table Tennis - Chicago, IL
(2011-10 - 2014-12)
- Gathered, retained and applied knowledge of existing and new products
- Upsold existing customers with new products and offerings
- Processed orders
- Generated custom quotes
- Built and maintained outstanding relationships with current and potential customers.
- Answered phone and email inquiries regarding products, orders, and support issues
- Collaborated with marketing team to create compelling sales materials and presentations
