Herelyn Guieb

Reliable customer service professional with experience in retail, food service, and online order fulfillment. Demonstrated skills in cash handling, complaint resolution, and team supervision. Promoted to supervisor at The Coffee Bean & Tea Leaf, with a proven ability to adapt to new roles and deliver excellent service in fast-paced environments.

Online Grocery Pickup at Walmart (2022-07 – Present)

• Fulfilled online grocery orders and delivered items to customers' cars at curbside pickup, ensuring order accuracy
• Resolved customer complaints regarding orders, achieving high customer satisfaction
• Communicated with customers about order readiness, improving pickup efficiency

Barista at The Coffee Bean & Tea Leaf (2021-09 – 2022-07)

• Promoted from team member to supervisor by demonstrating leadership and reliability
• Prepared coffee drinks and teas for customers, maintaining high product quality standards
• Handled cash transactions accurately, ensuring proper money handling procedures

Sever at Genki Sushi (2018-09 – 2021-06)

• Served customers efficiently and provided excellent table service in a fast-paced environment
• Operated the register and processed customer payments when needed, supporting team operations

Sales Associate at don Quijote (2016-06 – 2018-08)

• Transitioned from cashier to apparel department to accommodate scheduling needs, demonstrating flexibility

High school or equivalent – Waipahu high school (2013-08 – 2016-05)