Holly Canter

Compassionate and dependable professional with years of experience providing direct care, support, and exceptional service in healthcare and animal care environments. Skilled in communication, problem-solving, organization, and handling responsibilities with patience and attention to detail. Seeking a remote Customer Service Representative position where I can apply my strong interpersonal skills, adaptability, and commitment to helping others while building a long-term career with opportunities for growth and professional development.

Animal Care Technician - Fayette Regional Humane Society

(2024-11)

• Cleaned and sanitized animal cages, kennels, and common areas to maintain a safe and healthy environment.
• Washed, dried, folded, and organized laundry, including animal bedding, towels, and blankets.
• Assisted with daily animal care tasks, ensuring clean living spaces and proper sanitation.
• Supported staff with a variety of duties as needed, demonstrating flexibility and teamwork.
• Maintained cleanliness and organization throughout the facility.
• Followed safety and sanitation protocols while handling cleaning supplies and working around animals.

Direct Support Professional - Frontier Community Services

(2020-07 - 2024-02)

• Provided compassionate, daily care and support for two individuals with special needs, promoting their health, safety, and independence.
• Assisted with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and preparing clients for the day.
• Prepared and served meals while monitoring dietary needs and ensuring proper nutrition.
• Administered prescribed medications accurately and on schedule according to established procedures.
• Performed G-tube feedings and care as a G-tube certified Direct Support Professional.
• Monitored clients' physical and emotional well-being, documenting changes and reporting concerns to supervisors.
• Maintained a clean, safe, and supportive living environment.
• Built positive, trusting relationships with clients while treating them with dignity, respect, and compassion.
• Collaborated with coworkers and healthcare professionals to ensure high-quality, person-centered care.

Associates Degree - Healthcare administration - University of Phoenix