Maintenance Work Process Analyst at PTS Advance (2022-05 – 2026-08)
Supported the Maintenance Work Process (MWP) by coordinating planning, scheduling, work execution, backlog management, work-order closure, purchasing, and maintenance reporting activities.
- Utilized SAP to manage maintenance work orders, notifications, job-step labor/time entries, PM/PdM activities, measuring points, requisitions, purchase orders, and equipment-related documentation.
- Managed work-order closeout processes, including TECO of completed Preventive Maintenance (PM), Predictive Maintenance (PdM), and Corrective Maintenance work orders, ensuring required documentation and pre-closeout requirements were completed.
- Entered and maintained work execution notes, failure/event codes, equipment information, reliability data, historical information, and PM object-list completion records in SAP.
- Generated daily and weekly maintenance schedules and distributed schedules, work orders, planning packages, Daily Field Execution Reports, and other documentation to Maintenance Work Execution teams.
- Coordinated with Maintenance Managers, Maintenance Execution Managers, Craft Supervisors, Site Services personnel, Tank Maintenance personnel, Planners, and Schedulers to maintain accurate crew availability and workforce schedules.
- Assisted with maintenance planning by assembling and filing planning packages and preparing packages for automatically generated preventive-maintenance work orders.
- Prepared documentation and reports for Weekly Schedule Review, Planning & Scheduling Priority Setting, and Monthly Backlog Review meetings.
- Monitored daily maintenance schedule performance, documented schedule variances and reason codes, and prepared monthly reports identifying key execution roadblocks and productivity issues.
- Generated weekly CNF/PCNF work-order reports, distributed reports for review, and processed work orders based on stakeholder responses.
- Monitored work-order documentation from field execution through completion to ensure records were returned, updated, and properly closed.
- Managed and tracked Material and Service Requisitions, Purchase Orders, Standing/Blanket Work Orders, and Blanket Purchase Orders, including spending, increases, deliveries, renewals, and closures.
- Created and maintained detailed Excel tracking reports for work orders, requisitions, purchase orders, expenditures, materials, services, equipment, functional locations, and cost centers.
- Monitored purchase-order and work-order spending against authorized values and coordinated increases, closures, or creation of replacement orders when necessary.
- Generated and documented weekly and monthly maintenance metrics, reports, and performance data for management review.
- Coordinated equipment, BOM, PM plan, and task-list changes with SAP Master Data and Preventive Maintenance personnel.
- Assisted maintenance personnel, engineers, vendors, buyers, planners, schedulers, supervisors, and other stakeholders with administrative and operational support.
- Prepared and maintained Planning, First Wrench Time, First Start, Productivity Observation, and Audit documentation, recording and reporting results.
- Performed high-volume data entry and document management while maintaining accuracy and meeting daily, weekly, and monthly deadlines.
- Utilized Microsoft Excel, Word, and Outlook extensively for reporting, tracking, documentation, scheduling, data management, and professional communication.
- Demonstrated strong organization, time management, attention to detail, mathematical ability, and prioritization while working in a fast-paced industrial maintenance/refinery environment.
- Proactively identified administrative and maintenance-process needs and completed required tasks with minimal supervision.
- Cross-trained to provide backup support for PM Maintenance, Planning, and Scheduling functions.
Dental Manager at Franklin Dental Center (2019-01 – 2022-05)
- Oversaw daily operations ensuring efficient patient flow and scheduling accuracy.
- Trained and mentored dental staff on best practices and compliance protocols.
- Implemented new software for patient management, enhancing record-keeping efficiency.
- Developed and maintained relationships with suppliers to ensure timely inventory replenishment.
- Monitored quality control processes to uphold high standards of patient care.
- Coordinated staff meetings to discuss performance metrics and operational improvements.
- Collaborated with dentists to create customized treatment plans tailored to individual patient needs for optimal outcomes.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
