Holly Earhart

Reviewing accounts for Medicaid accuracy and insurance issues requiring patient follow-up Contacting patients via phone and mail regarding accounts sent to collections Verifying and updating patient contact information

Medical Collection Specialist at Credit Bureau Systems (August 2020 to May 2026)

• Reviewing accounts for Medicaid accuracy and insurance issues requiring patient follow-up
• Contacting patients via phone and mail regarding accounts sent to collections
• Verifying and updating patient contact information
• Explaining payment options and setting up arrangements per CoxHealth guidelines
• Determining accounts eligible for legal action due to nonpayment
• Preparing and organizing legal documents, including affidavits, for attorney review
• Communicating with attorneys throughout the legal process

Respite Provider at McClure Community Living Supports (2017-01 – Present)

• Providing weekend respite care for adults with intellectual and developmental disabilities, supporting caregiver relief
• Assisting clients in developing independent living skills and daily routines
• Promoting community participation and social engagement
• Monitoring client well-being and reporting changes to families and support staff
• Maintaining a safe, structured, and supportive environment
• Collaborating with caregivers and team members to ensure consistent care

Family Caregiver/Stay at Home Parent at Self-Employed (1997-01 – 2017-12)

• Managed household operations, including budgeting, scheduling, and logistics
• Coordinated appointments, activities, and travel for four children
• Volunteered in school/community activities
• Developed strong organizational and multitasking skills

Member Services Director at Paducah Area Chamber of Commerce (1994-01 – 1996-12)

Teacher (4th/5th grade) at Murray Christian Academy (1996-01 – 1997-12)

Bachelor of Science in Public Relations – Murray State University

Bachelor of Science in Elementary Education – Murray State University (2016-08 – 2017-12)