Houston Tang

Deliver exceptional customer service in a luxury retail environment, building strong client relationships and encouraging repeat business. Consistently met and exceeded individual sales goals through personalized client service and product recommendations. Maintain visual merchandising standards in accordance with corporate guidelines to ensure a premium store presentation.

Brand Ambassador - CANADA GOOSE

(2025-10)

• Deliver exceptional customer service in a luxury retail environment, building strong client relationships and encouraging repeat business.
• Consistently met and exceeded individual sales goals through personalized client service and product recommendations.
• Maintain visual merchandising standards in accordance with corporate guidelines to ensure a premium store presentation.
• Develop and maintain a loyal client base through clienteling, personalized follow-up, and relationship-building.

Tutor - SYLVAN AFTERSCHOOL LEARNING

(2025-02 - 2025-06)

• Obtained New York City Department of Education (NYCDOE) fingerprint clearance.
• Provided small-group tutoring to elementary and middle school students in reading and mathematics.
• Monitored student progress and adapted instruction to meet individual learning needs.

Sales Associate - OLD NAVY

(2024-09 - 2025-07)

• Delivered exceptional customer service in a fast-paced retail environment by assisting customers with product selection, inquiries, and purchases.
• Processed sales transactions accurately using POS systems while maintaining efficiency during high-volume periods.
• Supported inventory management through stock organization, replenishment, and maintaining accurate product availability.
• Provided personalized fashion recommendations to enhance customer experience and drive sales.

Host/Server - KPOT BBQ & HOTPOT RESTAURANT

(2023-07 - 2024-08)

• Managed guest seating and maintained an organized waitlist to ensure efficient table turnover.
• Delivered attentive customer service in a fast-paced, high-volume dining environment.
• Supported daily front of house (FOH) operations by assisting staff with service and workflow coordination.
• Assisted with inventory management by monitoring supplies and restocking front-of-house items as needed.

A.A.S./B.S. - Fashion Business Management - Fashion Institute of Technology (2029)