Hugh T. Marlor

A customer driven architecture and consulting professional. Proven ability to architect, design, implement, & support complex software, & networking environments. Extensive experience in pre and post sales, architecture, design, deployment and support of M365, Teams, Teams Voice and Unified Communications environments.

Teams Voice Architect Engineer

(2022-10)

• Architect and deploy Teams Voice environments to support migrations from current phone systems to Teams Voice
• Provide Teams Voice customer support
• Architect, Configure and deploy Teams Enhanced 911 to customers

Senior Solutions Architect – Unified Communications - NTT

(2021-04 - 2022-10)

• Provide pre-sales technical support for Teams/o365 opportunities
• Provide customer level support for Microsoft Teams, and Teams Voice
• Evaluate and deploy new M365 features for inclusion in sales offerings

Unified Communications Engineer - IBM Corporation

(2015-04 - 2021-03)

Initial employment was with AT&T Hosting began in April 2015. Effective April of 2016, IBM acquired AT&T's Hosting business.

• Designed and supported IBM offering packages available to IBM sales teams, (o365/Teams/Exchange/AAD)
• Led design and architecture work for IBM customers moving from Skype for Business to Microsoft Teams. This included PBX integration, video conferencing, file sharing, Teams Public and Private channels.
• Worked with multiple customer's local IT organizations to deploy Microsoft Teams.
• Assisted customer IT organizations with knowledge transfer and training to support their customers on Microsoft Teams.

Unified Communications Engineer - Dell Computer

(2011-03 - 2015-03)

• Led design and architecture work for Dell customers moving to Skype for Business.
• This included PBX integration, Instant Messaging, and video conferencing.
• Worked with multiple customer's local IT organizations to deploy Microsoft Skype for Business.
• Assisted customer IT organizations with knowledge transfer and training to support their customers on Microsoft Skye for Business.
• Integrated SFB with multiple PBX vendors, (e.g., Cisco, Avaya, and Nortel).

British Telecom (BT)

(2007-02 - 2011-02)

Hewlett-Packard Company

(1992-07 - 2007-02)

Information Systems Consultant

• Systems' Architecture, Design & Deployment of Enterprise level Exchange & Live Communication Server environments to Customers
• Managed enterprise-wide software & hardware project implementations

Competitive Analyst

• Provided Competitive analysis for printing products in Asia
• Designed & conducted feature & performance testing of competitive products

Financial Analyst

• Designed & developed financial models for internal finance organization

Systems Engineer

• Planned, configured & installed messaging systems for company customers

Software Developer

BS - Genetics / Computer Science - University of California Berkeley

Oxford University