Hussey Tufail

Microsoft Dynamics 365 Techno-Functional Solution Architect with 12+ years of full-stack ERP and CRM delivery across D365 Finance and Operations, Business Central, Customer Engagement, Supply Chain, and Commerce. Expert in X++ development, AL extensions, C# plugins, Dataverse modeling, Azure integration architecture, Power Platform, Copilot Studio, Microsoft 365 Copilot, SharePoint Online, and Epicor ERP. Primary technical lead on 10+ enterprise implementations maintaining a 100% on-time go-live record, zero budget overruns, and zero executive escalations across the full portfolio.

Built cross-platform integration pipelines processing thousands of records daily in production with zero maintenance calls after two years live. Deployed AI Builder, Copilot Studio, and SharePoint-integrated automation that eliminated dedicated analyst roles and compressed operational cycle times significantly.

Outcompeted

Big 4 firms on multiple competitive RFP responses and mentored four junior developers into independent technical lead positions.

Microsoft D365 Techno-Functional Solution Architect - Boyer & Associates

(2024-09)

• Own solution architecture across D365 F&O, Business Central, Customer Engagement, Supply Chain, and Commerce for U.S. retail and distribution clients, full lifecycle from discovery through hypercare.
• Led Copilot Studio and AI Builder deployments embedded in D365 F&O and CE; one AI Builder invoice model removed the need for a dedicated AP analyst at a 300-person distribution company.
• Extended Copilot Studio agents into SharePoint Online and Microsoft Teams, giving field staff natural-language access to F&O and CE data without leaving their collaboration workspace.
• Designed Azure integration architecture using Logic Apps, API Management, Service Bus, and Data Factory; reused as a template across four client engagements.
• Contributed technical scoping to five RFP responses; practice closed three including the largest F&O contract in the office history.

Senior D365 Developer - Arbela Technologies

(2019-03 - 2024-08)

• Primary technical lead on D365 F&O, Business Central, HR, and Project Operations implementations for enterprise manufacturing and distribution clients across multiple engagements.
• Delivered X++ extensions, AL customizations, Dataverse data models, Power BI dashboards, and Azure integration layers within single engagements covering the full D365 technical stack.
• Ran Epicor Kinetic engagements in parallel: BAQ development, BPM automation, Multi-Site configurations, and Service Connect workflows for clients in mid-migration.
• Built cross-system integration pipelines linking D365 F&O, D365 CE, Business Central, and Epicor ERP, processing thousands of records daily with zero maintenance calls after two years in production.
• Mentored four junior developers across F&O, BC, and CE tracks who moved into technical lead positions during tenure.

D365 Developer & Functional Consultant - ArcherPoint

(2016-10 - 2019-02)

• Developed and configured D365 SCM, CE, and Commerce solutions for financial services and mid-market clients, owning full technical delivery on three projects from requirements through post-go-live.
• Built X++ customizations, Power Automate flows, and third-party ISV integrations; every project delivered on time with no budget overrun.
• Handled Epicor ERP BPM rules, Service Connect integrations, and SSRS reports for clients running mixed-ERP environments during transition.
• Led UAT coordination, cutover execution, and hypercare; clients on three engagements cited delivery reliability as the reason they returned for follow-on work.

Microsoft Dynamics AX / NAV / CRM Developer - Aspire Software Consultancy

(2014-07 - 2016-10)

• Developed X++ customizations, SSRS reports, and AX 2009/2012 workflow configurations for Finance and Supply Chain across manufacturing and distribution clients.
• Expanded into D365 CE development in year two covering Sales automation, lead qualification, and quote-to-order workflows, becoming one of the only developers covering both ERP and CRM.
• Executed data migrations using AX import framework and custom SQL scripts; all migrations passed reconciliation on first audit pass.
• Progressed from junior developer to independent technical contact within 18 months, running requirements workshops and UAT cycles independently.

Bachelor of Science - Computer Science