Hyun Woo Park

Enthusiastic ESL teacher with 4 years of experience in education, including classroom management, teaching speaking and writing English, and mentoring entry level teachers. Works closely with students to resolve learning challenges, managed a fun classroom of young students, and helped many students build proficiency in grammar, pronunciation, and comprehension.

Academy Manager - Read 101 - Seoul, South Korea

(2019-04 - 2023-11)

• Oversaw supervision and mentoring junior teachers to promote professional and friendly service and increase productivity.
• Prepared students for standardized English tests such as TOEFL or IELT.
• Managed class time effectively to maximize instructional minutes while allowing opportunities for individualized support.
• Checked on instructor lessons and communication in order to assess quality of education and assistance offered to students.
• Demonstrated tenacity and persistence in pursuit of solutions to maximize student achievement.

Server - Wok N Fire - Barrington, IL

(2015-11 - 2016-04)

• Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
• Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
• Maintained a clean and organized dining area for an enjoyable guest experience.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
• Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.

Business Management - Business Management - Kyung Hee University

GED - William Fremd High School (2014-06)