Ibrahim Alsharif

Information and Network Security graduate with a strong interest in IT Support, Networking, and Cybersecurity. I have a solid foundation in computer networks, operating systems, information security, and troubleshooting, gained through my academic studies and practical projects. In addition, my experience in customer service and sales has helped me develop strong communication, teamwork, and problem-solving skills.

I am eager to start my professional career, expand my technical expertise, and contribute effectively to a dynamic organization.

Field Sales Representative at Brazilian Coffee House

• Manage client visits and maintain customer relationships
• Promote products and achieve sales targets
• Identify customer needs and provide appropriate solutions
• Handle customer feedback and ensure service quality
• Prepare sales reports and maintain records
• Support team in business growth

Cashier

• Handled cash transactions accurately and efficiently
• Provided customer service and handled inquiries
• Managed daily sales records and POS system
• Ensured accuracy in billing and payments
• Resolved customer issues professionally
• Maintained smooth workflow during busy periods

Diploma in Information and Network Security – Al-Balqa Applied University – Al-Huson University College (2025)