Idoko Friday

My name is Idoko Friday, an analytical thinker and excellent communicator. My education, exposure, and experience have helped me develop an ability to pay attention to detail, good problem-solving skills, and a result-oriented approach to work. My Skillset enables me to think creatively and innovatively about ways to solve organizational challenges and effectively communicate solutions.

Age care coordinator - Arian Skills Development Centre

(2025-01)

Helping individuals move around their home or assisting with exercises to maintain mobility.

Care Giver - Owo-Ojo Hospital Ankpa

(2024-01 - 2025-01)

• Health Monitoring: Observing and reporting changes in the individual's health condition, such as appetite, mood, or physical abilities.

Care Giver - Global institute of workspace skills training

(2022-01 - 2024-01)

• Personal Care: Assisting with daily living activities such as bathing, dressing, grooming, and toileting.
• Mobility Support: Helping individuals move around their home or assisting with exercises to maintain mobility.
• Medication Management: Ensuring timely administration of prescribed medications by reminding the individual or physically administering them depending on the caregiver's qualifications.
• Household Support: Light housekeeping tasks, laundry, meal preparation, and grocery shopping.
• Companionship: Providing emotional support and social interaction, engaging in activities like conversation, games, or hobbies.
• Health Monitoring: Observing and reporting changes in the individual's health condition, such as appetite, mood, or physical abilities.

Customer Relationship Officer - Letshego Micro Finance Bank - New Karu Local Government Area Nasarawa State

(2021-01 - 2022-01)

Handle customer inquiries, concerns, and complaints promptly and professionally. I ensure customer satisfaction by providing solutions to their banking-related issues and offering guidance on financial products and services, ensuring customers understand their options.

Delivery Driver

(2020-01 - 2021-01)

• Plan and follow efficient delivery routes to ensure timely arrival at destinations.
• Utilize GPS and maps to navigate through traffic and find the best routes.
• Deliver goods and packages to customers according to scheduled routes and delivery times.

Store manager - Loan Book Limited - Abuja, Federal Capital Territory Nigeria

(2017-01 - 2020-01)

Oversee day-to-day operations of the store, ensuring all activities run smoothly. Ensure adherence to company policies, procedures, and operational guidelines. Monitor store performance and implement operational improvements when needed. Work with suppliers to maintain optimal inventory and manage reordering processes.

Field Work Worker - Arab Construction Engineering

(2014-01 - 2017-01)

• Transport construction materials to and from the site, including loading and unloading trucks.
• Ensure materials are stored properly and safely on-site to avoid damage or hazards.
• Follow all safety protocols and procedures to ensure a safe working environment.
• Wear appropriate personal protective equipment (PPE) and adhere to safety guidelines.

Financial Assistance - Wapic Insurance Plc - Abuja, Federal Capital Territory Nigeria

(2010-01 - 2014-01)

Help clients with the financial aspects of filing insurance claims. Ensure that the necessary financial documents are completed accurately and submitted on time. Provide information on how claims payouts are calculated and when clients can expect to receive them.

Promote insurance products and services to potential and existing clients. Assist in the preparation of financial reports related to policy sales and customer accounts. Engage with customers to explain financial benefits and help them understand the long-term value of various insurance packages.

Front Desk Officer - REIZ Continental Hotel - Abuja, Federal Capital Territory Nigeria

(2008-01 - 2010-01)

Assist with the check-in process, ensuring all required documentation is completed. Handle check-out procedures, ensuring accuracy in billing and final payments. Ensure guests have a pleasant stay by addressing their needs and offering concierge services when necessary. Handle phone calls and online reservations, ensuring accurate entry into the booking system. Confirm bookings, manage cancellations, and modify reservations as requested by guests.

Assistance store manager - Cemeira Factory Lokoja - Kogi state

(2006-01 - 2007-01)

Managed daily inventory of raw materials and finished products, ensuring accurate records and timely replenishments. Liaised with suppliers to ensure timely delivery of materials, minimizing production delays and assist in the supervision of store staff, delegating tasks, and ensuring smooth store operations.

Higher National Diploma (H.N.D) - Office Technology and Management Study - Kogi State Polytechnic Lokoja Nigeria (2012-01 - 2014-01)

National Diploma (N.D) - Office Technology and Management Study - Kogi State Polytechnic Lokoja Nigeria (2010-01 - 2012-01)

West African Examination Certificate - Amaka Community High School Kogi state (2000-01 - 2006-01)

National Examination Council (NECO) - Amaka Community High School Kogi state (2000-01 - 2006-01)

First School Leaving Certificate - LGEA QIC primary School Amaka Kogi state (1995-01 - 2000-01)

Diploma - Health and Social Care - Global institute of workspace skills training (2022-01)

Diploma - Healthcare Assistant - Global institute of workspace skills training (2022-01)

Diploma - Adult Social Care - Global institute of workspace skills training (2022-01)

Diploma - Support Worker - Global institute of workspace skills training (2022-01)

Diploma - Child Care - Global institute of workspace skills training (2022-01)

Diploma - manual handling and body machines - Global institute of workspace skills training (2022-01)

Diploma - Basic Life Support – BLS - Global institute of workspace skills training (2022-01)

Diploma - care and management of Dementia - Global institute of workspace skills training (2022-01)