Imad Morad

Reliable and adaptable professional with strong communication, research, organization, and client-service skills. Experienced in dynamic, customer-facing environments and comfortable working independently, following instructions, researching information, and delivering accurate results on time. Currently focused on supporting businesses with lead generation, market research, prospect research, and administrative tasks.

Call Center Agent

• Handled calls and customer requests while maintaining professional communication and active listening.

Public Works

• Participated in construction-site and public-sector tasks, developing reliability, teamwork, and practical problem-solving skills.

Driver — Class B License

• Transported people and goods safely and responsibly, with strong time management and route awareness.

Waiter / Bartender

• Provided customer service, handled requests efficiently, and worked effectively in a fast-paced environment.

Tour Guide

• Accompanied visitors and organized tourist activities, using communication skills and cultural knowledge.

High School Diploma in Mathematical Sciences

CPGE in Mathematics & Physics – IBN Tahir, Errachidia

Knowledge & Data Management Engineering in Archiving specialization – School of Information Sciences (ESI), Rabat