Imani Collier

I have experience in retail and customer service. I'm highly motivated, dependable, and efficient.

Work Experience

Target

June 2024 – August 2024

• Delivered excellent customer service while meeting individual and team performance goals.
• Handled customer inquiries and complaints with empathy and professionalism.
• Managed high volumes of customer interactions both in person and via phone.
• Collaborated with team members to implement new service practices.

Goodwill New England

October 2024 – Present

• Assisted customers in selecting garments and accessories to ensure a positive shopping experience.
• Resolved customer inquiries and concerns efficiently.
• Maintained inventory by stocking shelves and managing orders to ensure smooth store operations.

University of Southern Maine

Current Freshman, Class of 2028