Imani Lee

Client-focused photographer and team leader with experience spanning studio photography, retail management, and customer service. Skilled at guiding clients through the portrait experience, driving sales through product knowledge, and keeping operations running smoothly under high-volume conditions. Known for building rapport quickly, training and motivating team members, and consistently meeting quality and sales goals.

Core Photographer - JCPenney Portraits - Columbia, MD

(2025-10 - 2026-06)

Delivered high-quality portrait sessions from greeting through checkout, posing clients and capturing a strong variety of images while maintaining an efficient studio workflow.

• Operated studio camera, lighting, and proprietary session software with accuracy, ensuring smooth image capture, upload, and gallery preparation.
• Presented image packages with confidence, consistently meeting studio sales goals by helping clients choose products that best preserved their memories.
• Coordinated scheduling and daily operations with studio teammates during peak, high-volume periods.

Shift Lead - Nothing Bundt Cakes - Owings Mills, MD

(2021-11 - 2023-10)

Led shifts and supported front- and back-of-house operations, including opening and closing the store, inventory checks, baking, and quality control.

• Guided and supported team members during shifts, helping maintain a motivated and collaborative team environment.
• Tracked daily sales and balanced registers accurately to maintain smooth operations and financial transparency.
• Restocked and monitored inventory to help ensure all products consistently met quality standards.

Team Member - Joann Fabrics and Craft - Baltimore, MD

(2020-12 - 2021-10)

• Enforced safety guidelines and managed store capacity to protect customers and staff.
• Maintained store security by checking receipts and sanitizing high-touch surfaces.

Health Ambassador / Greeter - Walmart - Randallstown, MD

(2020-12 - 2021-03)

• Enforced safety guidelines and managed store capacity to protect customers and staff.
• Maintained store security by checking receipts and sanitizing high-touch surfaces.

Cashier - Wendy's - Baltimore, MD

(2018-09 - 2020)

• Accurately processed customer orders using cash registers and digital point-of-sale systems.
• Maintained cleanliness standards in dining and kitchen areas to uphold food safety.

Barista - Coffee Bean and Tea Leaf - Pikesville, MD

(2018-06 - 2018-07)

Prepared and served coffee and tea beverages while delivering friendly, efficient customer service in a fast-paced environment.

• Handled cash register transactions and maintained cleanliness standards throughout the store.