Vice President Merchant Services, Corporate Investment Bank - JP Morgan Chase - Chicago, IL
(2024-01)
Manage all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance analysis for Merchant Services Business
- Lead a team of US and India resources supporting a budget comprised of $500mm direct expense and 1,200 headcount
- Implement Merchant Services Shared allocation for expense base of $66mm to client segments based on financial historical metrics
- Continuously develop and empower team with up to date standard operating procedures that are detailed and provide relevant business context
- Participated in CB/CIB integration discussions that improved revenue planning and forecasting
Vice President Treasury Services, Commercial Bank - JP Morgan Chase - Chicago, IL
(2021-01 - 2024-12)
Managed all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance analysis for TS International, Global Liquidity, and Receivables products
- Led costing discussions with Service providers, provided thoughtful impact analysis to TS leadership team, as well as sub-job finance teams for an expense base of $3 billion
- Delivered on international EMEA, APAC, and Canadian pricing models allowing the product team to have the cost information to better price deals
- Managed Commercial Bank NIS Product Hierarchy Governance call and communicated any downstream impacts related to new products or moves to broader Commercial Bank stakeholders
Senior Financial Associate, Commercial Bank - JP Morgan Chase - Chicago, IL
(2017-01 - 2021-12)
Managed all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance analysis for CB Treasury Services Products.
- Partnered with TS Product Executives to identify Key Performance Indicators for their businesses and coordinated with TS Finance team to roll out quarterly reporting.
- Rolled out updated 2018 Client Management Expense factors for Core Cash Management, Card, and Merchant Services.
- Executed more accurate expense methodology (leveraging financial metrics) to send each CB Segment their appropriate share of TS Product Solution expenses and CIB Tech Investments and implemented into a monthly Profitability Template.
Project Manager, Corporate & Investment Bank - JP Morgan Chase - Chicago, IL
(2015-01 - 2017-12)
Managed all steps of the project life cycle (initiation, planning, business requirements, functional design, build, test planning & execution and implementation) for Global ECR & TS Billing.
- Worked closely with Finance SMEs in CIB Controllers, LECs, CFO and PRA Groups to understand and articulate the Finance business requirements and through the development of functional specifications articulated said requirements to our technology partners.
- Represented Treasury Services Billing Finance during all end to end testing and in all review sessions including the following: Business Requirement Documents, Charters, Testing and Defects, Toll Gates and Post Implementation with key stakeholders.
- Provided business partners and stakeholders data analysis and documented key business discussions and requirements, managing timelines, risks, issues, and dependencies while tracking action items and other project related materials.
Business Manager, Corporate & Investment Bank - JP Morgan Chase - Chicago, IL
(2012-01 - 2015-12)
Managed all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance analysis for Receivables, Public Sector Lockbox, Healthcare B2B, and Paymentus products with annual revenues of $360 Million.
- Improved product profitability by coordinating cost studies to determine more accurate cost allocations.
- Served as point person for North America CFO. Led special projects and ad-hoc analysis.
- Identified unprofitable operating locations using strategic site profitability reporting, providing insightful analysis to Product Management Executives.
Senior Financial Associate, Treasury Services - JP Morgan Chase - Chicago, IL
(2005-01 - 2011-12)
Assisted Receivables Product CFO with all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance reports for an organization with annual revenues of $420 Million.
- Standardized Executive Financial Reporting package that led to improved understanding of performance and consistency across Treasury Services products.
- Served as point person for merger, reporting costs and saves related to heritage BankOne Receivables.
- Established client level reporting of revenue and expense allowing Product Executives to remediate or exit unprofitable client relationships.
- Consistently achieved target forecast accuracy of +/- 3%.
Senior Financial Associate, Investment Bank Technology - JP Morgan Chase - Chicago, IL
(2003-01 - 2005-12)
Managed all finance activities including budgeting, forecasting, financial analysis, actual & forecast variance reports for an organization of 40 cost centers and annual expense budget of $40 Million.
- Completed complex financial analysis to drive organization's migration of time tracking system and indirect expense allocation tool from heritage BankOne system (PRS) to target JP Morgan Chase system (PARs).
- Served as point person for merger, reporting costs and savings related to heritage BankOne Investment Bank Technology.
- Reduced write off losses by assisting management in tracking work-in-process dollars related to technology projects.
Financial Analyst, Commercial Information Technology - JP Morgan Chase - Chicago, IL
(1999-01 - 2003-12)
Implemented a new IT project reporting process to assist Commercial finance groups and Technology Executives in monitoring and evaluating the costs and benefits associated with a project business case.
- Limited risk of write off losses, creating reports to assist management in tracking work-in-process dollars related to project and hardware/software assets.
- Managed actual & forecast reports for internally developed software capitalization.
- Served as liaison between IT managers and Commercial Controllers to ensure adherence to corporate policies for capitalization of hardware, software, and labor resources.
