Imran Malik

Over ten years of IT industry experience in Quality Assurance, Systems Engineering, Software Analysis, design, development &

• Testing Client/Server, Web based applications, TSYS payment, Mainframe Applications, Mobile Testing on iOS, Android, Smart TVs, PSP3 (Phones, Tablets), STB, IPTV and Rogers / Fido Website, Windows 10 migration, Intune iPhone, Airwatch for IOS, ADAL Blackberry, Cross-forest, Vnext, ServiceNow, RAMP, VMC Red Zone, ADAL Blackberry Policy projects with Mobile Testing on iOS, Android, Keyon, Key two, Classic and Key two light, &

• Windows mobile devices including tablets and phones (Lab, PAT &

• Production Environments) TD Bank &

• TELUS &

• Scotiabank in Agile &

• Waterfall Environments. Expertise in functional / non-functional, Regression testing, integration testing, smoke testing, Unit testing, Scalability testing, Create user stories, User interface, Flow chat and GAP analysis. Expertise in Accessibility testing. Translate complex business needs into clear, actionable functional and non-functional requirements. Lead requirements elicitation through workshops, interviews, and stakeholder collaboration. Experienced in developing Test plans, Test cases based on specification documents.

Extensive

Knowledge of Frameworks implemented on Selenium. Bridge the gap between business stakeholders and technical teams to ensure accurate solution delivery. Perform gap analysis and process mapping to optimize business workflows and system functionality.

Participated in User Acceptance Testing (UAT) to validate application functionality against business requirements and acceptance criteria. Collaborated closely with business users, product owners, and stakeholders to understand end-to-end business workflows. Prepared and executed UAT test scenarios, test cases, and test scripts based on BRD, FRD, and use cases.

Hands-on experience in (BPT) validating end-to-end business workflows across integrated systems. Designed, created, and maintained reusable BPT components to support modular and scalable test execution. Owned end-to-end QA lifecycle for TSYS payment processing projects, including test planning, execution, defect management, and final sign-off across multiple releases.

Expertise in manual / functional testing and automation testing. Collaborate in Agile environments, refining user stories, acceptance criteria, and backlog priorities. Successfully completed Scrum Master Certification.

Successfully passed CBAP - Certified Business Analysis Professional Certification.

Sr. QA Analyst at Scotia Bank (2023-10 – Present)

Working in Digital Commerce Team (Cornerstone SPM & R-Broker, Scotia-bank app) Projects) functional / non-functional, Regression, Integration, Sanity, Smoke, Accessibility testing with Mobile Testing on Website, iOS, Android & Windows mobile devices including tablets and phones (WCTEST, Stage, PREVIEW & Production Environments) Scotia bank in Agile / Waterfall Environments.

• Work within the Wealth Management Technology team on platforms such as Cornerstone SPM and R-Broker, supporting advisor and client-facing wealth solutions.
• Test wealth management payment and cash movement flows, including deposits, withdrawals, bill payments, transfers, and advisor-initiated transactions.
• Validate end-to-end payment processing across front-end channels and backend systems, ensuring accurate posting, settlement, and reconciliation.
• Verify payment rules, limits, cut-off times, fees, and approval workflows in accordance with wealth and regulatory requirements.
• Ensure data integrity and transaction accuracy across ledgers, client accounts, and reporting systems.
• Support UAT and production validation for payment releases, including post-deployment smoke testing.
• Working on functional / non-functional, Regression testing, integration testing, smoke testing, Unit testing, Create user stories, and GAP analysis.
• Assist the technical team throughout the development and configuration process.
• Lead requirements elicitation through workshops, interviews, and stakeholder collaboration.
• Translate complex business needs into clear, actionable functional and non-functional requirements
• Validate wealth management applications including portfolio management, trading, client onboarding, and reporting systems.
• Test end-to-end transactions flows such as account opening, fund transfers, trades, dividends, and corporate actions.
• Participate in Agile ceremonies, review user stories, and define acceptance criteria from a QA perspective.
• Ensure timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate.
• Analyzing, reviewing and implement changes to websites for search engine optimization.
• Reporting defects through JIRA and Zendesk.
• Owned end-to-end QA lifecycle for TSYS payment processing projects, including test planning, execution, defect management, and final sign-off across multiple releases.
• Led QA efforts for card processing systems, ensuring compliance with payment industry standards and high transaction accuracy.
• Led UAT support and collaborated with business users to validate real-world payment scenarios.
• Support UAT and production validation, including post-release smoke testing.
• Validated AI-generated outputs to ensure accuracy, compliance, and alignment with Scotia Bank QA standards before execution.
• Leveraged AI tools (GenAI assistants) to support test case design by generating edge cases, improving coverage, and accelerating test scenario creation for complex wealth and payment workflows.
• Drive project prioritization and detailed product definition, including business requirements, technical specifications, process flows and use cases.
• Participate in application planning meetings and handling daily Bug calls for different projects.
• Prime of different kinds of Internet and external releases and creating test accounts for my team members.

Sr. QA Analyst at TELUS (2021-06 – 2023-06)

Worked in Digital Commerce Team (Orbit / RTI / MnH / Increment selector, TSYS payment Projects) functional / non-functional, Regression, Integration, Sanity, Smoke, Accessibility testing with Mobile Testing on Website, iOS, Android & Windows mobile devices including tablets and phones (WCTEST, Stage, PREVIEW & Production Environments) TELUS in Agile Environment.

• Continuously identifies efficiencies and process improvements between the development and testing disciplines Ability to manage relationships in a fast-paced environment, while demonstrating persistence and problem-solving skills.
• Worked on functional / non-functional, Regression testing, integration testing, smoke testing, Unit testing, Create user stories, and GAP analysis.
• Assist the technical team throughout the development and configuration process.
• Ensure timely notification of issues/problems and make recommendations for issue/problem resolution to project team and resolve and/or escalate.
• Analyzing, reviewing and implement changes to websites for search engine optimization.
• Reported defect through JIRA.
• Manual testing of product functionality across multiple projects and releases.
• Owned end-to-end QA lifecycle for TSYS payment processing projects, including test planning, execution, defect management, and final sign-off across multiple releases.
• Led QA efforts for card processing systems, ensuring compliance with payment industry standards and high transaction accuracy.
• Led UAT support and collaborated with business users to validate real-world payment scenarios.
• Improved QA processes by introduced automation/regression suites, reducing manual testing effort and increasing release efficiency.
• Coordinated closely with cross-functional teams (developers, business analysts, and stakeholders) to ensure timely delivery of high-quality releases.
• Accessibility testing for different kinds of projects in TELUS.
• Investigate, analyze and recommend solutions for clients' issues; collaborate with implementation leadership and technical support staff to eliminate recurring issues.
• Participate in application planning meetings and handling daily Bug calls for different projects.
• Prime of different kinds of Internet and external releases and creating test accounts for my team members.
• Knowledge and understanding regulations of Accessibility for Ontarian with Disability Act (AODA) and related regulations and standards.

Sr. QA Analyst at TD Bank (2018-04 – 2020-12)

Worked on Windows 10 migration, TSYS payment, Intune iPhone, Airwatch for IOS, ADAL Blackberry, Cross-forest, Vnext, ServiceNow, RAMP, VMC Red Zone, ADAL Blackberry Policy projects with Mobile Testing on iOS, Android, Keyon, Key two, Classic and Key two light, & Windows mobile devices including tablets and phones (Lab, PAT & Production Environments) TD Bank in Agile Environment.