Indigo Guidry

Detail-oriented administrative professional with strong experience in operations, scheduling, customer service, and confidential record management. Proven ability to coordinate daily office workflows, maintain accurate documentation, support team communication, and deliver exceptional client service. Recognized for organization, reliability, and a proactive approach to solving problems.

Seeking an administrative or front-desk role where efficiency, professionalism, and communication support team success.

OPERATIONS MANAGER - GOLDLINK PERMANENT JEWELRY - Richland, WA

(2023-05)

• Managed all daily administrative operations, including scheduling, client communication, and accurate record keeping to maintain an efficient workflow.
• Organized invoices, client profiles, and vendor documents with strong attention to detail and confidentiality.
• Provided high-quality customer service, ensuring positive experiences, repeat business, and strong client relationships.
• Oversaw budgeting, inventory management, supply ordering, and invoicing to support smooth and profitable operations.
• Developed and executed marketing and communication strategies across multiple platforms to increase visibility, bookings, and engagement.
• Identified workflow improvements and implemented systems that streamlined processes and enhanced overall efficiency.

GLASS STUDIO LEAD - BARNARD GRIFFIN WINERY - Richland, WA

(2022-04 - 2023-05)

• Supervised administrative and operational activities for a high-volume studio, ensuring smooth and efficient daily functions.
• Trained and supervised new employees; reinforced safety protocols, quality standards, and company procedures.
• Managed confidential HR documents, I-9 forms, and employee records with accuracy, organization, and discretion.
• Coordinated scheduling, class registrations, event logistics, and internal communications to keep workflows on track.
• Identified and implemented process improvements that increased team efficiency and elevated customer satisfaction.

Associates of Applied Science - Administrative Support & Office Operations - COLUMBIA BASIN COLLEGE (2022)